International Call Centre Agent

Job Description

Title: International Call Centre Agent

Company Name: Hellotech solutions Ltd

Vacancy: 10

Job Location: Dhaka (Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ A Level, O level, HSC pass / BBA / MBA (Not mandatory).
∎ Having good command in English speaking or having IELTS score will get preferences.

Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.

Job Context:
∎ Applicants must be fluent in English and be able to work at night shift (8.30 pm to 5.30 AM).
∎ Job Location: Mirpur, Section 13, Dhaka.

Job Responsibilities:
∎ Serving to USA, Canada, UK and Australian customers.
∎ Setting up appointment and generating Tele sales in USA, Canada, UK and Australian market.
∎ Taking outbound calls to reach target customers and generation of leads or Appointment setting.
∎ Recording customer's data to identify their expectations and behaviors.

Additional Requirements:
∎ Age 18 to 40 years
∎ USA based MCA, Janitorial / carpet cleaning, Air duct campaign experienced candidate will get appointment without any training.
∎ Applicants having 1 year of working experience in any International Call Center are preferred with attractive remuneration packages.
∎ Experienced in campaigning of MCA, Janitorial / carpet cleaning, Air duct will get preference.
∎ Experience in BPO industry will get preference.
∎ Must be good in English Speaking.
∎ Able to work in Telemarketing services.
∎ Able to work at night shift (8.00 pm to 5.00 AM).

Salary:
∎ Tk. 15000 - 30000 (Monthly)
∎ Market standard salary structure will be offered considering the competencies starts from Taka 15,000 to 30,000

Compensation & Other Benefits:
∎ Attractive Sales Bonus (an agent can earn up to TK. 10,000 as sales bonus).
∎ Attendance Bonus (TK. 1,000 per month) from 1st month.
∎ Bonus: 2 festival bonus and year end special incentive bonus in a year (based on performance & company rules).
∎ Free Dinner Facilities.
∎ Transport allowance TK. 1,000 will be provided from 1st month.
∎ Weekly 2 holidays (Saturday & Sunday).
∎ Salary review in every 6 months.
∎ Special facilities for Students, Insurance coverage and Saving Schemes for all (after 6 months).
∎ Others benefit as per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 28 Jan 2023

Company Information:
∎ 29 Dec 2022
∎ Hellotech solutions Ltd
∎ Address : H#129, Block # A, Section # 13, Mirpur - Dhaka

Category: Customer Support/Call Centre

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