International Call Centre Agent / Funding Specialist

Job Description

Title: International Call Centre Agent / Funding Specialist

Company Name: Hellotech solutions Ltd

Vacancy: 10

Age: 18 to 45 years

Location: Dhaka

Salary: Tk. 15000 - 35000 (Monthly)

Published: 22 Aug 2024

Education:
∎ A Level, O Level, HSC pass / BBA / MBA (Not mandatory)
∎ Having good command in English speaking or having IELTS score will get preferences.
∎ A Level, O Level, HSC pass / BBA / MBA (Not mandatory)
∎ Having good command in English speaking or having IELTS score will get preferences.

Requirements:

Additional Requirements:
∎ Age 18 to 45 years
∎ Experience in USA based campaign for 6 months will get preference.
∎ Applicants must be fluent in English and be able to work at night shift (8.00 pm to 5.00 AM)

Responsibilities & Context:
∎ Serving to USA, Canada, UK and Australian customers
∎ Setting up appointment and generating Tele sales in USA, Canada, UK and Australian market
∎ Taking outbound / Inbound calls to reach target customers and generation of leads or Appointment setting
∎ Recording customers data to identify their expectations and behaviors
∎ Record keeping, Data processing and Database update
∎ To Follow administration rules and comply all instructions from management.
∎ Serving to USA, Canada, UK and Australian customers
∎ Setting up appointment and generating Tele sales in USA, Canada, UK and Australian market
∎ Taking outbound / Inbound calls to reach target customers and generation of leads or Appointment setting
∎ Recording customers data to identify their expectations and behaviors
∎ Record keeping, Data processing and Database update
∎ To Follow administration rules and comply all instructions from management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus, T/A, Provident fund, Weekly 2 holidays
∎ Attractive Sales Bonus (an agent can earn up to Tk 10,000 as sales bonus)
∎ Attendance bonus (Tk 1,000 per month) from 1st month
∎ Bonus: 2 festival bonus and year end special incentive bonus in a year (based on performance & company rules)
∎ Free Dinner Facilities
∎ Transport allowance Tk 1,000 will be provided from 1st month
∎ Weekly 2 holidays (Saturday & Sunday)
∎ Salary review in every 6 months
∎ Special facilities for Students, Insurance coverage and Saving Schemes for all (after 6 months)
∎ Others benefit as per company policy
∎ Attractive Sales Bonus (an agent can earn up to Tk 10,000 as sales bonus)
∎ Attendance bonus (Tk 1,000 per month) from 1st month
∎ Bonus: 2 festival bonus and year end special incentive bonus in a year (based on performance & company rules)
∎ Free Dinner Facilities
∎ Transport allowance Tk 1,000 will be provided from 1st month
∎ Weekly 2 holidays (Saturday & Sunday)
∎ Salary review in every 6 months
∎ Special facilities for Students, Insurance coverage and Saving Schemes for all (after 6 months)
∎ Others benefit as per company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ Hellotech solutions Ltd
∎ House # 129, Block # A, Section # 13, Mirpur - Dhaka

Address::
∎ House # 129, Block # A, Section # 13, Mirpur - Dhaka

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 21 Sep 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 5.32%
Daffodil International University (DIU) 1.61%
University of Dhaka 1.45%
Bangladesh University of Business and Technology 1.29%
Sonargaon University 1.13%
Tejgaon College 1.13%
Green University of Bangladesh 1.13%
European University of Bangladesh 0.97%
Dhaka Polytechnic Institute 0.97%
International University of Business Agriculture and Technology 0.97%

Interested By Age Range

Age Range Percentage (%)
20-30 80.65%
31-35 9.19%
36-40 1.77%
40+ 1.61%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 39.19%
20K-30K 40.00%
30K-40K 19.84%
40K-50K 0.65%
50K+ 0.32%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 45.97%
0.1 - 1 years 13.71%
1.1 - 3 years 22.42%
3.1 - 5 years 8.23%
5+ years 9.68%