Title: Head of SME Products
Company Name: Standard Islami Bank PLC.
Vacancy: --
Age: 30 to 45 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
No third class/division in any academic record.
Minimum 08 years of progressive experience at SVP to EVP level in SME Business with a reputed commercial bank, with a focus on SME Product.
Senior banking professional with a proven track record in comprehensive SME business management, and deep functional knowledge of SME business and product development.
Strong experience in building strategic partnerships with SME customers and in agricultural business development.
Strong analytical and quantitative skills, with the ability to interpret data.Proficiency in MS Office and business strategy.
SME Product Strategy & Development:
Develop and execute the SME product strategy in line with the Bank’s business plan, market potential and Bangladesh Bank’s CMSME policies.
Design, launch and continuously improve SME loan, deposit, cash management, trade and digital products for micro, small and medium enterprises.
Conduct market research, competitor benchmarking and customer segment analysis to identify product gaps and new opportunities.
Develop segment-specific propositions for manufacturing, trading, service, women entrepreneurs, cottage and start-up businesses.
Prepare product programs (PPG), including eligibility criteria, pricing, security requirements, documentation and approval processes.
Oversee the full product lifecycle: concept, approval, pilot, rollout, review and withdrawal of underperforming products.
Pricing & Profitability:
Set product pricing, fees and charges that balance competitiveness, risk and profitability.
Monitor product-wise portfolio performance, yield, cost of funds and profitability, and take corrective action where needed.
Prepare product business plans and revenue targets, and track achievement.
Regulatory Compliance & Refinance Schemes:
Ensure all SME products comply with Bangladesh Bank circulars, CMSME policy guidelines and the Bank’s internal credit policy.
Manage Bangladesh Bank and other refinance schemes, and coordinate with BB, SME Foundation, MFIs and development partners to access low-cost funds.
Ensure timely product-related regulatory reporting and maintain proper documentation and audit trails.
Sales Enablement & Business Support:
Work with the SME Business, Retail and Branch Banking teams to promote products and meet disbursement and portfolio targets.
Prepare product manuals, process guides, marketing collateral and training modules for branches and sales teams.
Conduct training and workshops for branch officials, Relationship Managers and sales teams on SME products and services.
Support the Head of SME Business in sales campaigns, customer acquisition drives and incentive scheme design.
Digital & Process Innovation:
Work with Digital Banking, IT and Operations to digitize SME onboarding, loan processing and servicing for faster turnaround.
Identify process bottlenecks and recommend improvements to enhance customer experience and efficiency.
Risk Management & Portfolio Quality:
Work with Credit and Risk Management to define product risk parameters, underwriting standards and early-warning indicators.
Monitor portfolio quality, overdue and classified loans, and recommend product or policy changes to reduce delinquency and credit losses.
Support restructuring and recovery strategies for non-performing SME products.
Stakeholder & Ecosystem Engagement
Build partnerships with SME chambers and associations, women entrepreneur organizations (e.g. BWCCI, SMEF), NGOs, MFIs and development agencies.
Represent the Bank in SME fairs, seminars and workshops, and promote the Bank’s SME brand.
Leadership & Governance:
Lead, coach and develop the SME Product team to achieve high performance.
Coordinate with Credit, Risk, Finance, Treasury, Operations, Compliance, Marketing, Digital Banking and Branch Banking.
Prepare MIS reports and product performance updates for senior management and the Board when required.
Boishakhi Bonus
Furniture Allowance