Front Desk Officer
Job Description
Title: Front Desk Officer
Company Name: Yume International
Vacancy: 01
Job Location: Dhaka (Khilkhet)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Appointment Setting, Call Center, Call Centre Supervision/ Management, Client Support, Compliance Management, Customer Relationship Management (CRM), Customer Support through Phone, Front Desk Management, Good communication skills, Receptionist/ Front Desk
∎ The applicants should have experience in the following business area(s):
Embassies/Foreign Consulate, Manpower Recruitment, Training Institutes, Travel Agent
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Ensure Hygiene, safety, security and compliance of the office premises.
∎ Will be responsible to act as a supervisor and monitor the admin support staffs.
∎ Maintain and monitor the administrative matters of office.
∎ To provide administrative and logistics support in organizing meetings, training and interviews as necessary.
∎ Maintain proper communication with every department.
∎ Draft different types of letter and documentation as instructed by office.
∎ Ensure the Front Office area is properly maintained, organized and prepared in perfect manner.
∎ Welcome all clients, visitors, and guests into the front office in a professional manner and maintain records related to Front Desk Operation.
∎ To be responsible for receiving letters, messages, documents, and dispatch them to concerned authority by keeping records.
∎ Keeping update contact list.
∎ Ensure all other systems are in place and well- functioning, e.g., Management of Intercom, PABX, Internet, etc.
∎ Establish material delivery planning/procedures to ensure availability of required materials in time.
∎ Maintain office security by following safety procedures and controlling access via the reception desk (monitor log book, issue visitor badges etc.)
∎ Handle all incoming and outgoing calls with greetings in a professional way and transfer the calls to the right places.
∎ Circulate information/instruction correctly and properly as and when required.
∎ Maintain receive record and other documentation.
∎ Ability to interpret a variety of instructions furnished in written, oral or electronic form.
∎ Answer questions and address complaints.
∎ Any other responsibilities assigned by the management.
Additional Requirements:
∎ Age 23 to 28 years
∎ Only females are allowed to apply
∎ Good telephonic manner and excellent interpersonal skill.
∎ Experience in PABX operation and front desk management.
∎ Must be prepared to work under pressure & a good tolerance limit is necessary.
∎ Have to be well groomed, pro-active and self motivated, Diligent and good common sense
∎ Must possess good manner and patience to handle people.
∎ Candidate must be well versed in corporate attire, etiquette and culture.
∎ Well understanding capacity and have knowledge of customer service management system.
∎ Must have excellent speed in English typing, emailing, internet browsing, making good use of social media.
∎ Cooperate with Education Counselors and ensure fast support to customers.
∎ Maintain good relationship with valuable students, teachers, business associates
Salary:
∎ TK.12000 - 15000 (Monthly, During Probation Period)
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 10 Oct 2020
Company Information:
∎ 23 Sep 2020
∎ Yume International
∎ Address : Home# 1/B, Road# 14, Nikunja-2, Dhaka-1229, Bangladesh.
∎ Web : yume.com.bd
∎ Business : We teach foreign languages (Japanese, English, Korean etc.) and offer guidance & counseling on foreign admission & visa application processing.
Category: Education/Training
Read Before Apply: Send your CV to [email protected]
