Deputy Chief Executive Officer

Job Description

Title: Deputy Chief Executive Officer

Company Name: DHAKA EXPATRIATE SERVICES LTD.

Vacancy: 01

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): School

• At least 10 years
• The applicants should have experience in the following business area(s): School

• Education: Master’s degree in Business Administration, Education, or a related field.

• Experience: At least 10 years of senior leadership experience, ideally in education, non-profit management, or business administration.

• Leadership Skills: Proven ability to lead diverse teams, manage complex operations, and implement strategic plans effectively.

• Financial Acumen: Strong understanding of budgeting, financial management, and fundraising.

Leadership & Educational Standards

• Vision & Strategy: Develop and implement strategic plans to achieve the objectives of both DexServe and Grace, ensuring alignment with the Board’s mission.

• Team Collaboration: Work closely with the Principal, COO, CFO, and National Staff Managers to ensure smooth coordination across departments.

• Stakeholder Engagement: Support Board engagement with key partners, participating organisations, and international stakeholders to strengthen relationships and secure strategic opportunities.

• Institutional Reputation: Promote a positive, professional image of DexServe and Grace locally and internationally.

• Quality Assurance: Monitor and maintain high educational standards through continuous improvement initiatives in collaboration with the school’s leadership team.

Human Resources Management

• Staffing: Oversee the hiring process, including interviews, reference checks, and onboarding for instructional, non-instructional, operational, and support staff.

• Performance Management: Support, supervise, and manage the performance appraisals for non-teaching staff, ensuring professional development plans align with individual and organisational goals.

• Work Culture: Foster a positive, collaborative work environment with shared purpose and unity across all departments.

• Staff Retention: Develop strategies to retain high-quality staff, promoting loyalty and long-term commitment.

• Performance Reviews: Support and oversee the annual evaluations for all national and expatriate operational staff to ensure high efficiency and service levels.

• Policy Compliance: Ensure personnel management adheres to Grace policies and legal frameworks.

• Board Reporting: Provide regular updates to the Board on staffing, including potential challenges and recommended actions.

Financial & Legal Management

• Budgeting: Collaborate with the Principal and CFO to develop, present, and manage the school’s annual budget.

• Financial Oversight: Monitor financial performance to ensure operations remain within approved budgets and goals.

• Fee Management: Recommend educational fees to the Board based on the Grace Constitution and Bylaws.

• Discounts & Collections: Approve fee discounts and resolve payment issues to maintain financial stability.

• Audit & Transparency: Work with the CFO, treasurer and external auditors to ensure transparency and accuracy in financial reports.

• Fundraising: Assist in grant applications and fundraising activities to secure additional funding as directed by the Board.

• Legal Compliance: Ensure all financial and operational activities meet legal requirements, including work permits, visas, tax filings, and banking regulations.

• Regulatory Engagement: Work with government bodies to meet zoning laws and housing requirements for expatriate staff.

Facilities Management

• Campus Safety: Ensure all facilities provide students and staff a safe, secure, and conducive environment.

• Maintenance: Oversee the Facilities team to ensure timely repairs and preventive maintenance.

• Development Planning: Lead efforts to improve and expand school infrastructure in line with strategic goals.

• Health & Safety Compliance: Ensure all facilities meet local and international health, safety, and environmental standards.

• Vendor Management: Coordinate with external contractors and suppliers to ensure cost-effective services.

Operations Management

• Operational Oversight: Work closely with the COO to manage daily operations, including transportation, facilities, and maintenance.

• Budget Management: Ensure operational activities align with the approved budget and strategic priorities.

• Risk Management: Identify operational risks and implement mitigation strategies.

• Technology Integration: Oversee technology integration in operations to enhance efficiency and communication.

Administrative and Miscellaneous Duties

• Administrative Systems: Maintain effective administrative processes and policies to support school operations.

• Property Management: Ensure the proper care, security, and legality of all school property, including buildings, vehicles, and equipment.

• Compliance & Security: Work with the Principal to meet all legal, regulatory, and security requirements related to school resources.

• Emergency Response: Develop and implement emergency response protocols for staff and student safety.

• Principal Role: Assume the role of the principal if required to ensure leadership continuity.

Other Responsibilities: Perform additional duties assigned by the Board to meet organisational needs.