Customer Service (Sales & Marketing)

Job Description

Title: Customer Service (Sales & Marketing)

Company Name: Montrims Ltd.

Vacancy: 15

Job Location: Gazipur (Kaliakair)

Employment Status: Full-time

Educational Requirements:
∎ Graduation from any discipline from reputed University.

Experience Requirements:
∎ 2 to 3 year(s)

Job Responsibilities:
∎ Maintaining a positive, empathetic and professional attitude toward customers at all times.
∎ Responding and acknowledging promptly to customer inquiries and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Providing feedback on the efficiency of the customer service process.
∎ Ensure customer satisfaction and provide professional customer support.
∎ Need to have mind set to visit factories;
∎ Perform other duties as assigned by Management.

Additional Requirements:
∎ 2 or 3 years of experience in Sales, Marketing and Customer Services in any Garments Accessories Manufacturer Factory.
∎ Age 22 to 30 years
∎ Must be conversant with the concept of Sales and Marketing objective, systems & procedures of garments accessories buyers.
∎ Must be dynamic, self motivated and self organized with a positive attitude.
∎ Having sound knowledge on Customer Service, Sales and Marketing conceptual skills.
∎ Must be excellent in MS Word, Excel, Power point and E-mail.
∎ Good command on spoken & written English and Bangla.
∎ Strong communication and multitasking skills.
∎ Ability to work under pressure and adaptive to changes.

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company rules.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 Aug 2022

Company Information:
∎ 1 Aug 2022
∎ Montrims Ltd.
∎ Business : 100% Export Oriented Knitted Garments, Lingerie, Sweater and Garments Accessories Manufacturing Industry.

Category: Marketing/Sales

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