Job Description

Title: Customer Service Representative

Company Name: NEWNESS FASHION LTD

Vacancy: 3

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Master of Arts (MA) in English

Job Responsibilities:
∎ - Respond to customer inquiries via phone and email in a professional and courteous manner.
∎ - Resolve customer queries and complaints efficiently and effectively.
∎ - Maintain accurate and detailed records of customer interactions and transactions.
∎ - Collaborate with other departments such as Sales and Logistics to ensure timely resolution of customer issues.
∎ - Proficient in Excel and Google Sheets to maintain customer records.
∎ - Provide feedback to the management team on customer issues and trends.

Additional Requirements:
∎ Age 18 to 30 years
∎ Only females are allowed to apply
∎ Requirements:
∎ - Must be fluent in English spoken and Hindi.
∎ - Excellent communication skills with the ability to empathize with customers.
∎ - Strong knowledge of Excel and Google Sheets.
∎ - Prior experience in customer service is a plus.
∎ Person with disability are encouraged to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 19 May 2023

Company Information:
∎ 15 May 2023
∎ NEWNESS FASHION LTD
∎ Address : House-1/B( 4th floor), Road-14, Nikunja-02, Khilkhet, Dhaka-1229
∎ Web : www.newness.net

Category: All Categories

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Source: bdjobs.com

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