Job Description
Title: Customer Service Officer (CSO)
Company Name: Diamond Consultancy
Vacancy: 5
Age: 25 to 30 years
Location: Dhaka
Salary: Tk. 15000 (Monthly)
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Travel Agent
Published: 22 Feb 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
Responsibilities & Context:
∎ We are seeking a dedicated Customer Service Officer (CSO) to assist and consult with our multiple clients, including those seeking student visa services, work permit visas, visit visas, and air tickets.
∎ The ideal candidate should have a strong background in customer service and be able to provide professional guidance to clients.Key Responsibilities: Assist clients with inquiries related to student visas, work permit visas, visit visas, and air tickets. Provide consultation and guidance to clients on visa application processes. Handle customer queries, and complaints, and provide appropriate solutions. Maintain accurate records of customer interactions and transactions. Work collaboratively with team members to ensure smooth service delivery.Job Requirements: Minimum 2 years of experience in the relevant field.Strong communication and interpersonal skills.Ability to handle multiple clients efficiently.Basic computer skills for documentation and record-keeping.Other Positions Available:
∎ 1. ReceptionistResponsibilities: Greet and assist visitors professionally. Manage phone calls and emails. Maintain records and schedule appointments.
∎ Requirements: Prior experience in a similar role is preferred.Good communication and organizational skills.
∎ 2. Office CleanerResponsibilities: Maintain cleanliness in all office rooms. Ensure a tidy and hygienic work environment. Perform daily cleaning tasks as required.
∎ Requirements: Prior experience in office cleaning is preferred.Must be punctual and responsible.
∎ How to Apply: Interested candidates can apply by submitting their CV to [email protected] or visiting our office at 36/C, Kakrail, Dhaka-1000.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill
∎ Monthy Bonus depend’s on work
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Diamond Consultancy
∎ 36/C, Kakrail, Dhaka-1000
∎ Position: Customer Service Officer (CSO)
Location: 36/C, Kakrail, Dhaka-1000
Salary: 15,000 TK + Service Commission Per Client
Job Type: Full-time
Interview Date - 23/02/2025 to 27/02/2025
Job Overview:
We are seeking a dedicated Customer Service Officer (CSO) to assist and consult with our multiple clients, including those seeking student visa services, work permit visas, visit visas, and air tickets. The ideal candidate should have a strong background in customer service and be able to provide professional guidance to clients.
Key Responsibilities:
Assist clients with inquiries related to student visas, work permit visas, visit visas, and air tickets.
Provide consultation and guidance to clients on visa application processes.
Handle customer queries, complaints, and provide appropriate solutions.
Maintain accurate records of customer interactions and transactions.
Work collaboratively with team members to ensure smooth service delivery.
Job Requirements:
Minimum 2 years of experience in the relevant field.
Strong communication and interpersonal skills.
Ability to handle multiple clients efficiently.
Basic computer skills for documentation and record-keeping.
Other Positions Available:
1. Receptionist
Responsibilities:
Greet and assist visitors professionally.
Manage phone calls and emails.
Maintain records and schedule appointments.
Requirements:
Prior experience in a similar role is preferred.
Good communication and organizational skills.
2. Office Cleaner
Responsibilities:
Maintain cleanliness in all office rooms.
Ensure a tidy and hygienic work environment.
Perform daily cleaning tasks as required.
Requirements:
Prior experience in office cleaning is preferred.
Must be punctual and responsible.
How to Apply:
Interested candidates can apply by submitting their CV to [email protected] or visiting our office at 36/C, Kakrail, Dhaka-1000.
Address::
∎ 36/C, Kakrail, Dhaka-1000
∎ Position: Customer Service Officer (CSO)Location: 36/C, Kakrail, Dhaka-1000Salary: 15,000 TK + Service Commission Per ClientJob Type: Full-timeInterview Date - 23/02/2025 to 27/02/2025Job Overview:We are seeking a dedicated Customer Service Officer (CSO) to assist and consult with our multiple clients, including those seeking student visa services, work permit visas, visit visas, and air tickets. The ideal candidate should have a strong background in customer service and be able to provide professional guidance to clients.Key Responsibilities:Assist clients with inquiries related to student visas, work permit visas, visit visas, and air tickets.Provide consultation and guidance to clients on visa application processes.Handle customer queries, complaints, and provide appropriate solutions.Maintain accurate records of customer interactions and transactions.Work collaboratively with team members to ensure smooth service delivery.Job Requirements:Minimum 2 years of experience in the relevant field.Strong communication and interpersonal skills.Ability to handle multiple clients efficiently.Basic computer skills for documentation and record-keeping.Other Positions Available:1. ReceptionistResponsibilities:Greet and assist visitors professionally.Manage phone calls and emails.Maintain records and schedule appointments.Requirements:Prior experience in a similar role is preferred.Good communication and organizational skills.2. Office CleanerResponsibilities:Maintain cleanliness in all office rooms.Ensure a tidy and hygienic work environment.Perform daily cleaning tasks as required.Requirements:Prior experience in office cleaning is preferred.Must be punctual and responsible.How to Apply:Interested candidates can apply by submitting their CV to [email protected] or visiting our office at 36/C, Kakrail, Dhaka-1000.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 28 Feb 2025
Category: Research/Consultancy
