Customer Care Representative - Female

Job Description

Title: Customer Care Representative - Female

Company Name: NEWNESS FASHION LTD

Vacancy: 3

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Arts (BA) in English

Job Responsibilities:
∎ Handle customer inquiries and complaints through email and phone.
∎ Provide customers with accurate information about products and services.
∎ Build sustainable relationships and trust with customers through open and interactive communication.
∎ Respond promptly to customer inquiries.
∎ Keep records of customer interactions and transactions.
∎ Manage customer accounts and orders.
∎ Provide feedback on the efficiency of the customer service process.

Additional Requirements:
∎ Age 22 to 28 years
∎ Only females are allowed to apply
∎ Person with disability are encouraged to apply

Salary:
∎ Negotiable
∎ Negotiable based on experience. Salary will be reviewed every 6 months. Two Eid bonuses will be provided. Other benefits will be discussed during the interview process.

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 11 Apr 2023

Company Information:
∎ 8 Apr 2023
∎ NEWNESS FASHION LTD
∎ Address : House-1/B( 4th floor), Road-14, Nikunja-02, Khilkhet, Dhaka-1229
∎ Web : www.newness.net

Category: Customer Support/Call Centre

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