Customer Care Executive - Female
Job Description
Title: Customer Care Executive - Female
Company Name: Khaja sultan Real Estate & Housing Co.
Vacancy: 05
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ HSC, Bachelor degree in any discipline
∎ Skills Required: Callcenter, Computer Operating, customer services, Telecommunication Service
Experience Requirements:
∎ At least 1 year(s)
Job Responsibilities:
∎ Provide round-the-clock customer support through various communication channels, including inbound and outbound calls, emails, and live chat.
∎ Maintain a comprehensive understanding of the company's products and services to assist customers effectively and make appropriate recommendations.
∎ Engage with customers via phone, email, chat, or social media to address inquiries, resolve issues, and provide information about products/services.
∎ Collaborate with colleagues and other departments to resolve complex customer issues, share knowledge, and improve customer service processes.
∎ Exhibit strong communication skills in both Bengali and English, ensuring clear and empathetic communication with customers.
∎ Provide exceptional customer service
Additional Requirements:
∎ Age 18 to 28 years
∎ Only females are allowed to apply
∎ Only females are allowed to apply
∎ Excellent communication and interpersonal skills
∎ Ability to handle and resolve customer complaints
∎ Ability to work independently as well as in a team
∎ Familiarity with CRM software and practices
∎ Ability to multi-task, prioritize and manage time effectively
∎ Proficient in English and Bengali
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus, Provident fund
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ As per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Oct 2023
Company Information:
∎ 21 Sep 2023
∎ Khaja sultan Real Estate & Housing Co.
∎ Address : RD 4,Block F,House 25,Banani,Dhaka
Category: Customer Support/Call Centre
: Thank you for your interest in our Senior Customer Care Executive opportunity at Khaja Sultan Real Estate & Housing Company. To apply, please submit your CV, a professional photograph, and a work demo through our online application portal or by mail.
Source: bdjobs.com
Deadline Expired on 21st Oct 2023
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