Customer Care Executive - Female

Job Description

Title: Customer Care Executive - Female

Company Name: Khaja sultan Real Estate & Housing Co.

Vacancy: Not specific

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline
∎ Skills Required: Computer skill, Customer Care, Good communication skills

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Handling, Customer Service

Job Responsibilities:
∎ Answer incoming customer inquiries via phone and email
∎ Manage and resolve customer complaints
∎ Identify and escalate priority issues
∎ Follow up with customers to ensure their inquiries are resolved
∎ Keep accurate records of customer interactions
∎ Provide exceptional customer service

Additional Requirements:
∎ Age 18 to 28 years
∎ Only females are allowed to apply
∎ Excellent communication and interpersonal skills
∎ Ability to handle and resolve customer complaints
∎ Ability to work independently as well as in a team
∎ Familiarity with CRM software and practices
∎ Ability to multi-task, prioritize and manage time effectively
∎ Proficient in English and Bengali

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 May 2023

Company Information:
∎ 5 Apr 2023
∎ Khaja sultan Real Estate & Housing Co.
∎ Address : RD 4,Block F,House 25,Banani,Dhaka
∎ Web : www.khajasultanbd.com

Category: Customer Support/Call Centre

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