Education
- Bachelor/Honors
Skills Required
Additional Requirements
- Age 22 to 32 years
Responsibilities & Context
Job Context:
CNF Express is looking for enthusiastic, responsible and customer-focused individuals for the position of Customer Care Executive. Freshers are encouraged to apply. Necessary training and guidance will be provided.
Job Responsibilities:
- Respond to customer inquiries through phone, Facebook, WhatsApp and other communication channels.
- Provide shipment-related information and updates to customers.
- Maintain regular communication and follow up with customers.
- Receive customer complaints and coordinate with the relevant team for solutions.
- Maintain professional and friendly customer relationships.