Customer Call Executive

Job Description

Title: Customer Call Executive

Company Name: Study Window International

Vacancy: --

Age: 18 to 28 years

Location: Dhaka (Banani)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Consulting Firms
∎ Freshers are also encouraged to apply.

Published: 7 Jul 2025

Education:
∎ Higher Secondary, Bachelor/Honors in any discipline

Requirements:

Additional Requirements:
∎ Age 18 to 28 years
∎ Be presentable.
∎ Must be skilled in Excel.
∎ Must have expertise in CRM software.


Responsibilities & Context:
∎ Ensure exceptional customer experiences Handle inquiries and resolve issues promptly.
∎ Communicate effectively to meet customer needs.
∎ Thrive in a fast-paced environment.
∎ Contribute to a customer-centric approach.
∎ Uphold service standards.
∎ Foster positive client relationships.
∎ Greet and register students arriving at the office.
∎ Research and stay informed about our products and services.
∎ Submit applications on behalf of clients.
∎ Ensure prompt and effective communication with clients.
∎ Address client inquiries and provide comprehensive information.
∎ Maintain detailed records of client interactions and transactions.
∎ Handle and resolve client complaints or concerns.
∎ Demonstrate strong interpersonal and communication skills.
∎ Ensure efficient and effective interactions with people.
∎ Uphold a high standard of customer service.
∎ Contribute to a positive and welcoming office environment.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Banani)

Company Information:
∎ Study Window International
∎ Green Regency (6th Floor), Plot No-34, Road No-10, Block-D, Banani, Dhaka, Bangladesh, 1213.
www.swibd.com
∎ Assists students in navigating the complex process of studying abroad. The firm offers expert guidance and support to prospective international students, helping them make informed decisions about their academic and career goals.

Address::
∎ Green Regency (6th Floor), Plot No-34, Road No-10, Block-D, Banani, Dhaka, Bangladesh, 1213.
∎ www.swibd.com
∎ Assists students in navigating the complex process of studying abroad. The firm offers expert guidance and support to prospective international students, helping them make informed decisions about their academic and career goals.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 17 Jul 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 1.90%
Adamjee Cantonment College 1.90%
Eden Mohila College, Dhaka 1.90%
Jatiya Kabi Kazi Nazrul Islam University 1.90%
Chittagong Cantonment public college 0.95%
Mohammadpur Mohila College 0.95%
Ranada Pashad Shaha University 0.95%
Gaibandha Government College 0.95%
Nilphamari government College 0.95%
University of Dhaka 0.95%

Interested By Age Range

Age Range Percentage (%)
20-30 98.10%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 94.29%
20K-30K 4.76%
30K-40K 0.95%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 42.86%
0.1 - 1 years 15.24%
1.1 - 3 years 31.43%
3.1 - 5 years 8.57%
5+ years 1.90%