Customer Call Executive

Job Description

Title: Customer Call Executive

Company Name: Study Window International

Vacancy: --

Age: at least 18 years

Location: Dhaka (Banani)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Consulting Firms

Published: 30 Apr 2025

Education:
∎ HSC, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at least 18 years
∎ Must be skilled in Excel.
∎ Must have expertise in CRM software.


Responsibilities & Context:
∎ Ensure exceptional customer experiences Handle inquiries and resolve issues promptly.
∎ Communicate effectively to meet customer needs.
∎ Thrive in a fast-paced environment.
∎ Contribute to a customer-centric approach.
∎ Uphold service standards.
∎ Faster positive client relationships.
∎ Greet and register students arriving at the office.
∎ Research and stay informed about our products and services.
∎ Submit applications on behalf of clients.
∎ Be presentable.
∎ Ensure prompt and effective communication with clients.
∎ Address client inquiries and provide comprehensive information.
∎ Maintain detailed records of client interactions and transactions.
∎ Handle and resolve client complaints or concerns.
∎ Demonstrate strong interpersonal and communication skills.
∎ Ensure efficient and effective interactions with people.
∎ Uphold a high standard of customer service.
∎ Contribute to a positive and welcoming office environment.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Banani)

Company Information:
∎ Study Window International
∎ Green Regency (6th Floor), Plot No-34, Road No-10, Block-D, Banani, Dhaka, Bangladesh, 1213.
www.swibd.com
∎ Assists students in navigating the complex process of studying abroad. The firm offers expert guidance and support to prospective international students, helping them make informed decisions about their academic and career goals.

Address::
∎ Green Regency (6th Floor), Plot No-34, Road No-10, Block-D, Banani, Dhaka, Bangladesh, 1213.
∎ www.swibd.com
∎ Assists students in navigating the complex process of studying abroad. The firm offers expert guidance and support to prospective international students, helping them make informed decisions about their academic and career goals.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 10 May 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 4.23%
siddheswari girls college 2.82%
American International University Bangladesh (AIUB) 2.82%
Northern University Bangladesh 2.82%
Hazrat Shah Ali Mohila College 1.41%
Abudharr Ghifari College 1.41%
Tangail Polytechnic Institute 1.41%
Dhaka International University 1.41%
Govt. Rajendra College, Faridpur 1.41%
siddheshwar University 1.41%

Interested By Age Range

Age Range Percentage (%)
20-30 83.10%
31-35 11.27%
36-40 1.41%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 100.00%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 40.85%
0.1 - 1 years 12.68%
1.1 - 3 years 23.94%
3.1 - 5 years 15.49%
5+ years 7.04%