CRM-Customer Relationship Management

Job Description

Title: CRM-Customer Relationship Management

Company Name: Bhumi Properties Ltd.

Vacancy: 01

Age: 35 to 45 years

Location: Dhaka (DOHS Mohakhali)

Minimum Salary: Negotiable

Experience:
∎ 10 to 15 years
∎ The applicants should have experience in the following business area(s):Real Estate

Published: 24 Oct 2024

Education:
∎ Bachelor of Business Administration (BBA) in Management Information System

Requirements:

Additional Requirements:
∎ Age 35 to 45 years

Responsibilities & Context:
∎ Maintaining all file records.
∎ Respond to Client's questions professionally and courteously.
∎ Assist the visitors in meeting the intended person.
∎ Tracking sheet to CR file.
∎ Daily CR and SMS report of collection.
∎ CR report Client individual sheet & tracking sheet ready.
∎ New file information on all documents collects.
∎ New file ready and approved & client copy handover in time.
∎ New file CR information client individual sheet ready.
∎ Maintain client conversation and good communication. (Via phone, email).
∎ To have strong analytical and computer skills.
∎ Must be able to maintain a good atmosphere in the office.
∎ Deed of agreement making.
∎ Project follow-up and transportation (Maintain Vehicle requisition).
∎ Visit requisition collection and arrangement, follow-up with project officer & Marketing persons.
∎ Must be self-motivated and dynamic.
∎ Bachelor's degree in Business Administration, Management, Customer Relationship Management or a related field from any reputed Public or Private University.
∎ Proficiency in computer applications (MS Office-*Excel, CRM software) is preferred.
∎ Skills Required: Payroll Processing, Client Management.
∎ 10 to 15 year(s)
∎ Communication skills - Speak in both Bangla and English fluently.
∎ Computer Skill (must have)- (MS Office-Word, *Excel, PowerPoint, Fast Typing in both English & Bengali, Internet Browsing)
∎ CRM software, data management tools, and advanced Excel could be highly beneficial.
∎ CR Database and Software Management.
∎ Work experience on CR or Similar role.
∎ Age at least 32 to 45 years.
∎ Only males are allowed to apply.
∎ The applicants should have experience in the following area(s).
∎ Skills Required: CR Dept., Excellent written verbal communication and interpersonal skills, good communication skills (Bengali and English), Basic Computer skills.
∎ Candidates must have to be smart, energetic & dynamic.
∎ Adequate knowledge of current CR rules and regulations.
∎ Extensive knowledge of MS Office.
∎ Strong analytical ability and decision-making skills.
∎ Excellent communication and leadership skills.
∎ Ability to work under pressure and manage time effectively.
∎ Only those who live in Dhaka will be able to apply.
∎ Height 5 feet – 6 inches.
∎ Job Context
∎ We are looking for a young, smart, dynamic and energetic CRM Officer (01), who must have experience in the reputed organization.

∎ Job Responsibilities
∎ Maintaining all file records.
∎ Respond to Client's questions professionally and courteously.
∎ Assist the visitors in meeting the intended person.
∎ Tracking sheet to CR file.
∎ Daily CR and SMS report of collection.
∎ CR report Client individual sheet & tracking sheet ready.
∎ New file information on all documents collects.
∎ New file ready and approved & client copy handover in time.
∎ New file CR information client individual sheet ready.
∎ Maintain client conversation and good communication. (Via phone, email).
∎ To have strong analytical and computer skills.
∎ Must be able to maintain a good atmosphere in the office.
∎ Deed of agreement making.
∎ Project follow-up and transportation (Maintain Vehicle requisition).
∎ Visit requisition collection and arrangement, follow-up with project officer & Marketing persons.
∎ Must be self-motivated and dynamic.

∎ Educational Requirements
∎ Bachelor's degree in Business Administration, Management, Customer Relationship Management or a related field from any reputed Public or Private University.
∎ Proficiency in computer applications (MS Office-*Excel, CRM software) is preferred.
∎ Skills Required: Payroll Processing, Client Management.

∎ Experience Requirements
∎ 10 to 15 year(s)
∎ Communication skills - Speak in both Bangla and English fluently.
∎ Computer Skill (must have)- (MS Office-Word, *Excel, PowerPoint, Fast Typing in both English & Bengali, Internet Browsing)
∎ CRM software, data management tools, and advanced Excel could be highly beneficial.
∎ CR Database and Software Management.
∎ Work experience on CR or Similar role.

∎ Additional Requirements
∎ Age at least 32 to 45 years.
∎ Only males are allowed to apply.
∎ The applicants should have experience in the following area(s).
∎ Skills Required: CR Dept., Excellent written verbal communication and interpersonal skills, good communication skills (Bengali and English), Basic Computer skills.
∎ Candidates must have to be smart, energetic & dynamic.
∎ Adequate knowledge of current CR rules and regulations.
∎ Extensive knowledge of MS Office.
∎ Strong analytical ability and decision-making skills.
∎ Excellent communication and leadership skills.
∎ Ability to work under pressure and manage time effectively.
∎ Only those who live in Dhaka will be able to apply.
∎ Height 5 feet – 6 inches.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (DOHS Mohakhali)

Company Information:
∎ Bhumi Properties Ltd.
∎ House # 328 (1ST Floor), Road # 22, DOHS Mohakhali, Dhaka
∎ Swapnobhumi is a land project of Bhumi Properties Ltd. We have 600 plot`s for sale here.There have 2 types of plot (3 Katha & 5 Katha).

Address::
∎ House # 328 (1ST Floor), Road # 22, DOHS Mohakhali, Dhaka
∎ Swapnobhumi is a land project of Bhumi Properties Ltd. We have 600 plot`s for sale here.There have 2 types of plot (3 Katha & 5 Katha).

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 23 Nov 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
Stamford University Bangladesh 10.00%
Atish Dipankar University of Science and Technology 7.50%
National University 7.50%
Bangladesh University 5.00%
Northern University Bangladesh 5.00%
Rabindra Bharati University , 2.50%
International University of Scholars 2.50%
Rohanpur Yusuf Ali,Govt College 2.50%
USTC 2.50%
iiuc 2.50%

Interested By Age Range

Age Range Percentage (%)
31-35 27.50%
36-40 42.50%
40+ 30.00%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 2.50%
20K-30K 10.00%
30K-40K 10.00%
40K-50K 5.00%
50K+ 72.50%

Interested By Experience Range

Experience Range Percentage (%)
5+ years 100.00%