CRM-Customer Relationship Management
Job Description
Title: CRM-Customer Relationship Management
Company Name: Bhumi Properties Ltd.
Vacancy: 01
Age: 35 to 45 years
Location: Dhaka (DOHS Mohakhali)
Minimum Salary: Negotiable
Experience:
∎ 10 to 15 years
∎ The applicants should have experience in the following business area(s):Real Estate
Published: 24 Oct 2024
Education:
∎ Bachelor of Business Administration (BBA) in Management Information System
Requirements:
Additional Requirements:
∎ Age 35 to 45 years
Responsibilities & Context:
∎ Maintaining all file records.
∎ Respond to Client's questions professionally and courteously.
∎ Assist the visitors in meeting the intended person.
∎ Tracking sheet to CR file.
∎ Daily CR and SMS report of collection.
∎ CR report Client individual sheet & tracking sheet ready.
∎ New file information on all documents collects.
∎ New file ready and approved & client copy handover in time.
∎ New file CR information client individual sheet ready.
∎ Maintain client conversation and good communication. (Via phone, email).
∎ To have strong analytical and computer skills.
∎ Must be able to maintain a good atmosphere in the office.
∎ Deed of agreement making.
∎ Project follow-up and transportation (Maintain Vehicle requisition).
∎ Visit requisition collection and arrangement, follow-up with project officer & Marketing persons.
∎ Must be self-motivated and dynamic.
∎ Bachelor's degree in Business Administration, Management, Customer Relationship Management or a related field from any reputed Public or Private University.
∎ Proficiency in computer applications (MS Office-*Excel, CRM software) is preferred.
∎ Skills Required: Payroll Processing, Client Management.
∎ 10 to 15 year(s)
∎ Communication skills - Speak in both Bangla and English fluently.
∎ Computer Skill (must have)- (MS Office-Word, *Excel, PowerPoint, Fast Typing in both English & Bengali, Internet Browsing)
∎ CRM software, data management tools, and advanced Excel could be highly beneficial.
∎ CR Database and Software Management.
∎ Work experience on CR or Similar role.
∎ Age at least 32 to 45 years.
∎ Only males are allowed to apply.
∎ The applicants should have experience in the following area(s).
∎ Skills Required: CR Dept., Excellent written verbal communication and interpersonal skills, good communication skills (Bengali and English), Basic Computer skills.
∎ Candidates must have to be smart, energetic & dynamic.
∎ Adequate knowledge of current CR rules and regulations.
∎ Extensive knowledge of MS Office.
∎ Strong analytical ability and decision-making skills.
∎ Excellent communication and leadership skills.
∎ Ability to work under pressure and manage time effectively.
∎ Only those who live in Dhaka will be able to apply.
∎ Height 5 feet – 6 inches.
∎ Job Context
∎ We are looking for a young, smart, dynamic and energetic CRM Officer (01), who must have experience in the reputed organization.
∎
∎ Job Responsibilities
∎ Maintaining all file records.
∎ Respond to Client's questions professionally and courteously.
∎ Assist the visitors in meeting the intended person.
∎ Tracking sheet to CR file.
∎ Daily CR and SMS report of collection.
∎ CR report Client individual sheet & tracking sheet ready.
∎ New file information on all documents collects.
∎ New file ready and approved & client copy handover in time.
∎ New file CR information client individual sheet ready.
∎ Maintain client conversation and good communication. (Via phone, email).
∎ To have strong analytical and computer skills.
∎ Must be able to maintain a good atmosphere in the office.
∎ Deed of agreement making.
∎ Project follow-up and transportation (Maintain Vehicle requisition).
∎ Visit requisition collection and arrangement, follow-up with project officer & Marketing persons.
∎ Must be self-motivated and dynamic.
∎
∎ Educational Requirements
∎ Bachelor's degree in Business Administration, Management, Customer Relationship Management or a related field from any reputed Public or Private University.
∎ Proficiency in computer applications (MS Office-*Excel, CRM software) is preferred.
∎ Skills Required: Payroll Processing, Client Management.
∎
∎ Experience Requirements
∎ 10 to 15 year(s)
∎ Communication skills - Speak in both Bangla and English fluently.
∎ Computer Skill (must have)- (MS Office-Word, *Excel, PowerPoint, Fast Typing in both English & Bengali, Internet Browsing)
∎ CRM software, data management tools, and advanced Excel could be highly beneficial.
∎ CR Database and Software Management.
∎ Work experience on CR or Similar role.
∎
∎ Additional Requirements
∎ Age at least 32 to 45 years.
∎ Only males are allowed to apply.
∎ The applicants should have experience in the following area(s).
∎ Skills Required: CR Dept., Excellent written verbal communication and interpersonal skills, good communication skills (Bengali and English), Basic Computer skills.
∎ Candidates must have to be smart, energetic & dynamic.
∎ Adequate knowledge of current CR rules and regulations.
∎ Extensive knowledge of MS Office.
∎ Strong analytical ability and decision-making skills.
∎ Excellent communication and leadership skills.
∎ Ability to work under pressure and manage time effectively.
∎ Only those who live in Dhaka will be able to apply.
∎ Height 5 feet – 6 inches.
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (DOHS Mohakhali)
Company Information:
∎ Bhumi Properties Ltd.
∎ House # 328 (1ST Floor), Road # 22, DOHS Mohakhali, Dhaka
∎ Swapnobhumi is a land project of Bhumi Properties Ltd. We have 600 plot`s for sale here.There have 2 types of plot (3 Katha & 5 Katha).
Address::
∎ House # 328 (1ST Floor), Road # 22, DOHS Mohakhali, Dhaka
∎ Swapnobhumi is a land project of Bhumi Properties Ltd. We have 600 plot`s for sale here.There have 2 types of plot (3 Katha & 5 Katha).
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 23 Nov 2024
Category: Customer Support/Call Centre
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