Cashier

Job Description

Title: Cashier

Company Name: Rhythm Jewelry Ltd.

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Group of Companies, Jewelry/Gem

• Diploma
• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): Group of Companies, Jewelry/Gem

• Behavioral Skills:
• Hardworking
• Takes additional responsibility
• Communication
• Energetic
• Continuous learning drive

Knowledge:

• Strong mathematical skills
• Understanding of basic statistics

Job Context:

The role is responsible for tabulating the total amount, receiving the payment and issuing receipt, refund, credit or requisite change to the customer in a timely manner. Additionally, the role contributes to the sales during peak / rush hours.

Job Responsibilities:

Commercial: Customer Management

• Greet customers, including answering phone calls & directing customer inquiries to appropriate party Answer routine billing questions/issues from customers, take assistance of BOS and / or store manager whenever required Resolve escalated issues with angry customers, coordinate with store staff as & when required.

Process Outcome:

• Superlative customer Service
• Effective issue resolution

Performance Measure:

• Adherence to timelines
• Zero deviation from the procedure

Commercial: Payment Processing & Billing

• Examine products being purchased for damages and price accuracy, coordinate with retail staff for product inquiries and price checks
• Receive and process all payments according to standard procedure, take assistance of BOS and / or store manager whenever required
• Scan products, operate scanning equipment, fix scanning issues whenever required
• Process credit and debit cards for payments, help customers use processing equipment properly
• Count money back to customer in an accurate and concise manner
• Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer

Process Outcome:

• Accuracy of payment processing & billing
• Minimum Possible time for billing process
• Superlative customer Service

Performance Measure:

• Adherence to timelines
• Zero deviation from the procedure

Commercial: Cashiering & Store Support

• Assist in the opening and closing of a retail store which includes but isn’t limited to cash handling and deposits.
• Assist in the maintenance of store front and retail displays
• Complete processes and maintain applicable paperwork and records
• Reconcile revenue at the end of the day ensuring revenue equals receipts

Process Outcome:

• Compliance to procedures & regulations
• Revenue reconciliation

Performance Measure:

• Adherence to timelines
• Zero deviation from the procedure

• Mobile bill,Provident fund
• Salary Review: Yearly
• Festival Bonus: 2

As per company policy.