Call centre agent (Outbound and Inbound tele sales)

Job Description

Title: Call centre agent (Outbound and Inbound tele sales)

Company Name: Team Group

Vacancy: 35

Age: at most 30 years

Location: Dhaka (Kawran Bazar)

Salary: Tk. 10000 - 12000 (Monthly)

Published: 18 Nov 2024

Additional Requirements:
∎ Age at most 30 years

Requirements:

Responsibilities & Context:
∎ Outbound and Inbound Calls: Conduct outbound and inbound calls to prospective customers to present our products/services and explain their benefits. Effectively communicate product features, pricing, and promotions to potential clients. Qualify leads and schedule appointments for the sales team where necessary.Customer Engagement: Establish and maintain strong relationships with clients to build trust and loyalty. Address customer inquiries, provide information, and resolve concerns or issues in a timely manner.      Sales Targets: Meet and exceed Daily, weekly and monthly sales targets.Track and report sales performance using CRM tools or other designated systems.         Product Knowledge: Stay informed about the features and benefits of the products/services offered. Continuously update knowledge of product updates.        Documentation: Maintain accurate records of all interactions with clients in the CRM system.Prepare and submit regular reports on sales activities and outcomes.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Contractual

Job Location: Dhaka (Kawran Bazar)

Job Highlights:
∎ Education: High school diploma / Graduate degree
∎ Job Location: Karwan bazar, Dhaka
∎ Job Nature: Full–Time (Contractual)·Office Hours: 10:00 AM-07:00 PM or 12:00 PM-09:00 PM (roaster based)
∎ Working Day: 06 days weekly (roaster-based holiday)

Company Information:
∎ Team Group
∎ Corporate Office: ABC Heritage (2nd, 4th & 5th Floor), Plot # 2 & 4, Jashimuddin Avenue, Sector # 3, Uttara C/A, Dhaka-1230.
∎ We are a rapidly growing conglomerate, working in industries including RMG, Pharmaceuticals, Retail, IT & Real Estate.

Address::
∎ Corporate Office: ABC Heritage (2nd, 4th & 5th Floor), Plot # 2 & 4, Jashimuddin Avenue, Sector # 3, Uttara C/A, Dhaka-1230.
∎ We are a rapidly growing conglomerate, working in industries including RMG, Pharmaceuticals, Retail, IT & Real Estate.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 21 Nov 2024

Category: Data Entry/Operator/BPO

Interested By University

University Percentage (%)
National University 7.61%
University of Dhaka 2.36%
European University of Bangladesh 1.57%
Dhaka Polytechnic Institute 1.57%
Dhaka International University 1.31%
Govt. Titumir College 1.31%
Kabi Nazrul Govt.College 1.05%
Independent University, Bangladesh 1.05%
Tejgaon College 0.79%
Sonargaon University 0.79%

Interested By Age Range

Age Range Percentage (%)
20-30 83.46%
31-35 8.40%
36-40 1.31%
40+ 1.57%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 95.28%
20K-30K 3.94%
30K-40K 0.26%
50K+ 0.52%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 53.28%
0.1 - 1 years 12.34%
1.1 - 3 years 14.70%
3.1 - 5 years 9.71%
5+ years 9.97%

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