Call Center Trainer

Job Description

Title: Call Center Trainer

Company Name: FIFO Tech

Vacancy: 10

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation degree in any discipline

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): Customer Service

Job Responsibilities:
∎ Selection of capable and potential trainees to fill up batch.
∎ Regularly conduct practical and theoretical training and ensure Participants skill.
∎ Ensure necessary teaching learning materials for theoretical and practical delivery.
∎ Provide mentoring support to targeted people/ learners to complete their training successfully
∎ Ensure learners attendance
∎ Able to prepare training material.
∎ Prepare Documentation regarding Training.
∎ Any work given by Line Manager/ Center in Charge.

Additional Requirements:
∎ Age 25 to 45 years
∎ Knowing Bangla Typing is must.
∎ Should have leadership skill.
∎ The applicants should have experience in the following business area(s):
∎ Telecommunication/ Training based work/ Training.
∎ Excellent communication, negotiation and interpersonal skills with high level of emotional intelligence
∎ Experienced in managing large team is essential.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2

Application Deadline: June 15, 2019

Company Information:
∎ FIFO Tech
∎ Address : FIFO Tech, Software Technology Park, 9th Floor, Janata Tower, Kawranbazar, Dhaka-1215
∎ Web : www.fifo-tech.com
∎ Business : IT/ITES Services Provider and IT Consultancy Firm

Category: Education/Training