Business Operations / Development Officer
Job Description
Title: Business Operations / Development Officer
Company Name: Ambala Commerce
Vacancy: 2
Age: Na
Job Location: Dhaka (Shyamoli)
Salary: Negotiable
Experience:
- 3 to 4 years
- The applicants should have experience in the following business area(s): NGO, Trading or Export/Import
Published: 2025-09-18
Application Deadline: 2025-10-18
Education:
- Bachelor/Honors
Bachelor’s degree in business, Marketing, or related field
Requirements:
- 3 to 4 years
- The applicants should have experience in the following business area(s): NGO, Trading or Export/Import
Skills Required:
Additional Requirements:
3- 4 years of experience in sales operations, ecommerce or any related field,
Strong analytical and problem-solving skills
Proficiency in CRM, ERP, and ecommerce platforms
Excellent communication and stakeholder management abilities
Responsibilities & Context:
Department: Ambala Shop (ambalashop.com)
Job Purpose:
To ensure seamless dealer onboarding, resolve operational issues across dealer and customer accounts, and drive ecommerce and retail growth through strategic digital initiatives.
Key Responsibilities:
Oversee end-to-end dealer onboarding, including documentation, system setup, and training
Troubleshoot dealer account issues and coordinate with internal teams for resolution
Maintain dealer performance dashboards and ensure compliance with operational standards
Resolve customer account discrepancies and escalate technical issues when necessary
Collaborate with customer service and IT teams to enhance account management processes
Investigate and resolve payment-related issues for both dealers and customers
Monitor transaction flows and ensures timely reconciliation with finance teams
Support the rollout of new ecommerce features and platform enhancements
Coordinate with tech and product teams to improve user experience and backend efficiency
Analyze ecommerce performance metrics and suggest growth strategies
Assist in planning and executing digital campaigns to boost online and offline sales
Collaborate with the marketing team to align messaging across platforms
Monitor digital engagement and report on campaign effectiveness
Identify opportunities for retail expansion and dealer network growth
Conduct market research and competitor analysis to make strategic decisions
Support retail activation programs and promotional initiatives
Key Performance Indicators (KPIs):
Dealer onboarding turnaround time
Resolution rate of account and payment issues
Ecommerce sales growth
Digital campaign ROI
Retail network expansion metrics
Job Other Benifits:
Weekend Holiday: 01 day
Festival Bonus: 2
Job Nature: Contractual
Employment Status: Contractual
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.04% |
| University of Dhaka | 4.18% |
| Bangladesh University of Business and Technology | 3.35% |
| 2.09% | |
| North South University | 2.09% |
| Jagannath University | 2.09% |
| Jahangirnagar University | 1.67% |
| Daffodil International University (DIU) | 1.67% |
| Asian University of Bangladesh | 1.67% |
| Bangladesh University of Professionals (BUP) | 1.67% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 51.05% |
| 31-35 | 28.03% |
| 36-40 | 12.97% |
| 40+ | 7.11% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 7.14% |
| 20K-30K | 31.09% |
| 30K-40K | 26.47% |
| 40K-50K | 15.55% |
| 50K+ | 19.75% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 13.39% |
| 0.1 - 1 years | 7.95% |
| 1.1 - 3 years | 15.90% |
| 3.1 - 5 years | 20.50% |
| 5+ years | 42.26% |
