Assistant Officer-IT Support
Job Description
Title: Assistant Officer-IT Support
Company Name: Akij Group
Vacancy: --
Age: 20 to 25 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 2 years
Published: 2026-10-22
Application Deadline: 2026-10-30
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering
Requirements:
- 1 to 2 years
Skills Required: CCNA (Cisco Certified Network Associate), CompTIA, Hardware/Software Troubleshooting, IT System Management, MTCNA, Network Administration, Network Security
Additional Requirements:
- Age 20 to 25 years
Responsibilities & Context:
Provide technical assistance to end-users via phone, email, and remote support tools.
Troubleshoot hardware, software, OS, and network issues, CCTV, biometric devices & security systems.
Install, configure, and maintain desktops, laptops, printers, and related peripherals.
Support LAN/WAN connectivity and assist with basic network troubleshooting.
Monitor network performance using tools like OpManager, AppManager, NetFlow, and Cacti.
Provide system updates, security patches, and configuration changes on Windows and Linux systems.
Perform scheduled backups of system configurations and network device settings.
Manage and update support tickets accurately in the IT ticketing system.
Collaborate with IT teams during system upgrades and technology deployments.
Support collaboration tools like Exchange, Outlook, 3CX, Business Application and Teams.
Job Other Benifits:
- Provident fund,Gratuity
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Privilege Leave
Hospitalization Support
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
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