Assistant Manager - Client Service
Job Description
Title: Assistant Manager - Client Service
Company Name: Windmill Advertising Ltd.
Vacancy: Not specific
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing, Master of Business Administration (MBA) in Marketing
∎ IBA, Dhaka University,North South University,Southeast University,East West University students will get preference
Experience Requirements:
∎ 4 to 8 year(s)
∎ The applicants should have experience in the following area(s):
Advertising Agency, BTL
Job Context:
∎ Windmill a dedicated advertising firm and publishing house providing highest standard supports to its valued clients with reputation plans to recruit Assistant Manager- Clients Service to expand its business and strengthen its corporate efforts.
∎ To create and maintain relationship between the agency and its clients.
Job Responsibilities:
∎ Responsible for clients communication, conflict resolution and compliance on client deliverables
∎ Prepare budgeting do execution and servicing direct client
∎ Review all major deliverable (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met
∎ Ensure that all processes and procedures are completed, quality standards are met
∎ Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations
∎ Understand the company capabilities and service, and effectively communicate all offerings to the client
∎ Report to the Head of Department, providing regular input on all account activity, including status and call reports on a weekly basis
∎ Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
∎ Manage Client Services Coordinators (create staff schedules, manage workflow, handle staffing and employee issues, enforce departmental policy and procedures, etc.) and also supervise
∎ Schedule appointments according to established procedures.
∎ Make reminder calls to clients
Additional Requirements:
∎ Age 28 to 35 years
∎ Both males and females are allowed to apply
∎ Well conversant in MS Office
∎ Good presentation, writing and spoken communication skills in English are essential
Salary:
∎ Negotiable
∎ As per company policy
Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance
∎ Salary Review: Yearly
Application Deadline: December 24, 2019
Company Information:
∎ Windmill Advertising Ltd.
∎ Address : Flat-8B, H-47, R-27, Block-A, Banani, Dhaka
∎ Web : www.windmillbd.com
∎ Business : Event Management & advertising
Category: Media/Advertisement/Event Mgt.
