Waiter / Waitress, Grassroots Cafe

Job Description

Title: Waiter / Waitress, Grassroots Cafe

Company Name: Aarong

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Restaurant

• SSC

• At least 1 year
• The applicants should have experience in the following business area(s): Restaurant

• At least 1 year of experience as a waiter/waitress (preferably in a cafe or casual dining setting)

• Strong communication and interpersonal skills

• Ability to work under pressure and multitask in a fast-paced environment

• Basic math skills for handling cash and POS systems

• Flexibility to work shifts, including weekends and holidays

• Greet and welcome customers in a warm and friendly manner.

• Present menus and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies).

• Take accurate food and drink orders and communicate them to the kitchen and bar staff.

• Serve food and beverages in a timely and professional manner.

• Check on customers to ensure they are enjoying their meals and take action to correct any issues.

• Maintain cleanliness and organization of tables, chairs, and dining area.

• Handle customer payments and provide change or receipts as necessary.

• Follow all food safety and hygiene regulations.

• Work collaboratively with kitchen and cafe team members.

• Perform opening, closing, and cleaning duties as assigned.

Safeguarding Responsibilities:

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation

• Act as a key source of support, guidance and expertise in safeguarding for establishing a safe working environment

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action

• Follow the safeguarding reporting procedure in case any reportable incident takes place, and encourage others to do so

• Festival Bonus, Service Charge, and others as per organization policy