Trainee Executive - Customer Care

Job Description

Title: Trainee Executive - Customer Care

Company Name: PRAN Group

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Post Graduate in any discipline.

Job Responsibilities:
∎ Interact with customers by phone, e-mail or online chat concerning various care issues.
∎ Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
∎ Solicit cross-selling and up-selling opportunities within the customer care experience.
∎ Tracking and reporting of relevant customer care performance metrics.
∎ Capturing and applying customer feedback.

Additional Requirements:
∎ Age 25 to 30 years
∎ Both males and females are allowed to apply
∎ Fluent in English.
∎ Computer literacy is essential.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per Company Policy.

Application Deadline: May 29, 2019

Company Information:
∎ PRAN Group
∎ Address : PRAN-RFL Centre, 105 Bir Uttam Rafiqul Islam Avenue, Middle Badda, Dhaka- 1212
∎ Web : www.pranfoods.net

Category: Customer Support/Call Centre