Telemedicine Call Center/ Customer care Associate

Job Description

Title: Telemedicine Call Center/ Customer care Associate

Company Name: Rangpur Community Medical College Hospital

Vacancy: 04

Job Location: Rangpur

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: call centre executive, COMMUNICATION WITH CLIENT, Customer dealing, Customer Relation, Customer Support, Excellent verbal communication
∎ Training/Trade Course: Call centre

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following business area(s): Group of Companies, Hospital

Job Responsibilities:
∎ This is a full-time position that has to work with patients.
∎ Provide the best services to the patients and the attendant of the patients.
∎ Should be experienced in working in the call center.
∎ Preference will be given who has experience working in the hospital.
∎ The candidate has to handle inbound and outbound call
∎ Call the patients for an appointment
∎ Call the patients to remind them of the follow-up call
∎ Conduct survey via telephone
∎ Answer the queries of the patients.

Additional Requirements:
∎ Age 20 to 30 years
∎ Only males are allowed to apply
∎ The applicants should have experience in the following area(s):
∎ BPO Industries, call centre executive, Hospital Call Center
∎ The applicants should have experience in the following business area(s):
∎ Clinic, Hospital, Direct Selling/Marketing Service Company
∎ Freshers are also encouraged to apply.

Salary: Negotiable

Compensation & Other Benefits:
∎ Medical allowance, Provident fund
∎ Yearly Increment and Festival Bonuses

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 Mar 2023

Company Information:
∎ 14 Mar 2023
∎ Rangpur Community Medical College Hospital
∎ Address : Medical East Gate, Burirhat Road, Rangpur - 5400
∎ Web : https://rcmch.com.bd/
∎ Business : Health and Education

Category: Customer Support/Call Centre

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Source: bdjobs.com

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