Sr. Executive / Executive, Customer Care - Female
Job Description
Title: Sr. Executive / Executive, Customer Care - Female
Company Name: Persona Beauty Care Ltd.
Vacancy: Not specific
Job Location: Dhaka (Banani, Gulshan, Kakrail)
Employment Status: Full-time
Educational Requirements:
∎ Masters in any discipline from any reputed university
∎ English Medium background / MBA is preferred
Experience Requirements:
∎ 3 to 5 year(s)
Job Responsibilities:
∎ To ensure and maintain professional etiquette
∎ To interact extensively with customers to clarify their needs with satisfaction
∎ To carry out the daily operations of the customer service
∎ To receive customer enquiries and initiates appropriate action after liaison with the respective person
∎ To deal with dissimilar types complaints and resolve with creative personality
∎ To ensure marketing tools availability and deliver the appropriate information
Additional Requirements:
∎ Only females are allowed to apply
∎ Minimum 3-5 years FACE TO FACE Customer Care Experience;
∎ Voice Quality: Should have a neutral and appropriate accent, clear voice, pleasant tone
∎ Good listening skill: Must have abilities to understand others' tone quite quickly
∎ Communication Skill: Oral fluency Bangla and English, Confident tone, correct and well structured conversation
∎ Must have the passion for winning and commitment towards bringing in the desired result
∎ Must have advanced situational judgment -ability to know what is needed to satisfy the customers.
∎ Have to be smart, good looking, energetic, self motivated and ambitious to contact with customer.
∎ Technical competencies: basic computer skill-MS-Office, good typing skill.
∎ Flexibility: One should have willingness to work both shifts and on public holidays
Salary: Negotiable
Compensation & Other Benefits:
∎ Remuneration : Very Attractive
∎ Complementary Service: Grooming Package fixed
∎ Festival Bonus: 1 month full salary
∎ Incentive : Target Oriented
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Nov 2021
Company Information:
∎ 21 Oct 2021
∎ Persona Beauty Care Ltd.
Category: Customer Support/Call Centre
: Persona is one of the most well-known brands in Bangladesh providing premier lifestyle solutions for men, women & children.
Source: bdjobs.com
Deadline Expired on 20th Nov 2021
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