Specialist - Talent Development & Engagement

Job Description

Title: Specialist - Talent Development & Engagement

Company Name: Synesis IT

Vacancy: 1

Age: 23 to 40 years

Job Location: Dhaka (Kawran Bazar)

Salary: Negotiable

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Software Company

• Bachelor of Business Administration (BBA) in Human Resource Management

• Bachelor’s in HRM, Business Administration, Organizational Psychology, Management or a related field.
• Master’s/MBA in HRM is an advantage.
• Training or certification in L&D, OD, engagement or HR analytics preferred.

• 2 to 4 years
• The applicants should have experience in the following business area(s): Software Company

• Age 23 to 40 years

• Experience
• 2–4 years in HR, L&D, OD, employee engagement or a related function.
• Experience coordinating training, events, surveys or performance management processes.
• Software/IT or fast-paced knowledge-based experience is an advantage; HRIS, survey and presentation tools preferred.
• REQUIRED SKILLS & COMPETENCIES
• Coordination
• Planning, event management and time management.
• Organization, attention to detail and follow-up.
• Communication
• Written and verbal communication, presentation and facilitation.
• Builds relationships with employees, managers, trainers and teams.
• Knowledge & Tools
• Adult learning, training evaluation, performance management and OD basics.
• Analyzes survey feedback; proficient in MS Office/Google Workspace; HRIS/LMS an advantage.
• Discretion, empathy and confidentiality.
• KEY PERFORMANCE INDICATORS
• Learning & Development
• Learning calendar completion.
• Attendance, completion and participation rates.
• Satisfaction/effectiveness feedback; timely records.
• Organizational Development
• Timely performance and development cycles.
• Accuracy of JD, competency and OD documents.
• Progress on OD action plans; stakeholder satisfaction.
• Employee Engagement
• Delivery of planned activities.
• Participation in surveys and events.
• Timely survey reporting and action plans; employee satisfaction.
• KEY WORKING RELATIONSHIPS
• Internal: HR team, department heads, Engineering, Product, QA, DevOps, Project Delivery, all employees.  External: Training providers, facilitators, event vendors, learning platform providers.
• OVERALL OBJECTIVE
• To support capability development, organizational effectiveness and a positive employee experience through practical learning, OD and engagement activities aligned with business needs.

JOB SUMMARY

Supports the design, coordination and delivery of learning, organizational development and engagement initiatives that build employee capability, strengthen culture and improve retention in a fast-paced technology environment.

KEY RESPONSIBILITIES

Learning & Development

• Coordinate training needs assessments with department heads, team leads and employees; support the annual learning calendar.

• Arrange technical (engineering practices, QA, DevOps, cloud, cybersecurity, Agile) and behavioral training, workshops, webinars, onboarding and knowledge-sharing sessions.

• Manage logistics, trainers, nominations, attendance and materials; evaluate effectiveness via feedback, assessments and manager input; keep records and expenditure.

• Promote continuous learning through mentoring, peer learning and learning platforms.

Organizational Development

• Support review of JDs, role profiles, org charts, competency frameworks, skills matrices, career and learning paths.

• Coordinate performance cycles, talent reviews, development and succession planning, and internal mobility.

• Assist with needs assessments and change-related communication; track OD action plans.

Employee Engagement & Experience

• Plan engagement activities, team-building, recognition, culture events, forums and town halls.

• Run engagement/pulse surveys and feedback sessions; compile themes and coordinate action plans with HR and leaders.

• Improve experience across onboarding, learning, communication and recognition; prepare internal communications; handle feedback confidentially.

Coordination, Reporting & Administration

• Prepare dashboards on training, engagement participation, surveys and OD; track budgets, vendors, invoices and schedules; keep records confidential and accurate; recommend process improvements.