Job Description
Title: Solar Engineer
Company Name: Powervision Group
Vacancy: 01
Age: at least 28 years
Location: Anywhere in Bangladesh
Minimum Salary: Negotiable
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Direct Selling/Marketing Service Company, Indenting Firm, Group of Companies, Escalator/Elevator/Lift, Importer, Power
Published: 26 Dec 2024
Education:
∎ Bachelor of Science (BSc) in Electrical & Electronic Engineering, Bachelor in Engineering (BEngg)
Requirements:
Additional Requirements:
∎ Age at least 28 years
Responsibilities & Context:
∎ Provide comprehensive aftersales support, including troubleshooting, diagnostics, and maintenance of solar machinery.
∎ Ensure prompt and effective resolution of technical issues to minimize equipment downtime.
∎ Conduct regular maintenance and inspections to ensure optimal performance of machinery.
∎ Manage and coordinate the supply of spare parts, ensuring availability and timely delivery.
∎ Provide technical training to customers and internal teams, enhancing their operational and maintenance capabilities.
∎ Develop training materials and conduct hands-on workshops tailored to customer needs.
∎ Act as the primary point of contact for customers, maintaining strong relationships through regular meetings and updates.
∎ Gather feedback to improve service quality and address customer concerns effectively.
∎ Provide technical presentations and product demonstrations to support sales and service campaigns.
∎ Plan and execute service campaigns, including preventive maintenance drives and promotional activities.
∎ Collaborate with the marketing team to promote new service offerings and parts packages.
∎ Identify opportunities to upsell service solutions and enhance customer value.
∎ Maintain detailed service records and prepare technical reports for internal and customer review.
∎ Provide regular updates and reports to management on service activities, customer feedback, and key performance metrics.
∎ Analyze service data to identify trends, areas for improvement, and potential risks, presenting actionable recommendations.
∎ Ensure adherence to company policies, safety regulations, and industry standards.
∎ Participate in the development and implementation of best practices to improve service efficiency and customer satisfaction.
∎ Have experience and resources in selling, project management, or design of microgrids, distributed or centralized photovoltaics, and energy storage.
∎ Outgoing, talented at communicating with customers and business negotiation
∎ Technical Support and Aftersales Services
∎ Provide comprehensive aftersales support, including troubleshooting, diagnostics, and maintenance of solar machinery.
∎ Ensure prompt and effective resolution of technical issues to minimize equipment downtime.
∎ Conduct regular maintenance and inspections to ensure optimal performance of machinery.
∎ Parts and Training Management
∎ Manage and coordinate the supply of spare parts, ensuring availability and timely delivery.
∎ Provide technical training to customers and internal teams, enhancing their operational and maintenance capabilities.
∎ Develop training materials and conduct hands-on workshops tailored to customer needs.
∎ Customer Engagement
∎ Act as the primary point of contact for customers, maintaining strong relationships through regular meetings and updates.
∎ Gather feedback to improve service quality and address customer concerns effectively.
∎ Provide technical presentations and product demonstrations to support sales and service campaigns.
∎ Campaigns and Promotions
∎ Plan and execute service campaigns, including preventive maintenance drives and promotional activities.
∎ Collaborate with the marketing team to promote new service offerings and parts packages.
∎ Identify opportunities to upsell service solutions and enhance customer value.
∎ Documentation, Reporting, and Analysis
∎ Maintain detailed service records and prepare technical reports for internal and customer review.
∎ Provide regular updates and reports to management on service activities, customer feedback, and key performance metrics.
∎ Analyze service data to identify trends, areas for improvement, and potential risks, presenting actionable recommendations.
∎ Compliance and Continuous Improvement
∎ Ensure adherence to company policies, safety regulations, and industry standards.
∎ Participate in the development and implementation of best practices to improve service efficiency and customer satisfaction.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Anywhere in Bangladesh
Company Information:
∎ Powervision Group
∎ House# 06 (7th & 8th floor), Road# 16/A, Gulshan-1, Dhaka-1212
∎ Heavy Equipment Importer
Address::
∎ House# 06 (7th & 8th floor), Road# 16/A, Gulshan-1, Dhaka-1212
∎ Heavy Equipment Importer
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Dec 2024
Category: Engineer/Architect
