Service Engineer

Job Description

Title: Service Engineer

Company Name: International Office Machines Ltd

Vacancy: --

Age: at most 25 years

Location: Dhaka

Minimum Salary: Negotiable

Published: 24 Oct 2024

Education:
∎ Diploma Engineer (Electrical or Electronics Engineering)
∎ Diploma Engineer (Electrical or Electronics Engineering)

Requirements:

Additional Requirements:
∎ Age at most 25 years
∎ Photocopy (multi-functional) machine servicing and maintenance
∎ Good presentation skills.
∎ Analytical mind with a problem-solving attitude.
∎ Basic computer knowledge
∎ Photocopy (multi-functional) machine servicing and maintenance
∎ Good presentation skills.
∎ Analytical mind with a problem-solving attitude.
∎ Basic computer knowledge

Responsibilities & Context:
∎ Install, configure, and troubleshoot multifunctional photocopy machines at customer locations.
∎ Attend field calls, diagnose problems, and ensure multifunctional photocopy machines are functioning correctly.
∎ Comprehensive reports are maintained on resolved issues, while component-level problems with multifunctional photocopy machines are addressed.
∎ Prioritized technical assistance is provided for identifying and resolving reported problems
∎ Monitoring multifunctional photocopy machines’ performance and developing preventative maintenance measures.
∎ Provide proper demonstrations to ensure customers are educated on safe and effective equipment use.
∎ Recognition, research, isolation, resolution, and follow-up on problems are necessary tasks.
∎ Ensure courteous and professional communication with end customers.
∎ Provide regular reports to the supervisor at the end of the working day
∎ Perform other duties as assigned by management.
∎ International Office Machines (IOM), one of the leading information and communication technology companies in Bangladesh, is founded by seasoned professionals from technology sector with more than 44 years of experience. We proudly offer a diversified and state-of art technology lineup of office technology solutions from global technology leaders like Toshiba, NEC, Zebra, RISO and Salicru. Our mission is to meet the consumer needs in distributing high quality products through maintaining a high level of customer satisfaction. IOM’s distinguished clients include reputed companies from the Telecommunication, Pharmaceutical, Engineering, FMCG, Financial, Healthcare, Textiles, Transportation, and Government Sectors etc.
∎ Responsibilities
∎ Install, configure, and troubleshoot multifunctional photocopy machines at customer locations.
∎ Attend field calls, diagnose problems, and ensure multifunctional photocopy machines are functioning correctly.
∎ Comprehensive reports are maintained on resolved issues, while component-level problems with multifunctional photocopy machines are addressed.
∎ Prioritized technical assistance is provided for identifying and resolving reported problems
∎ Monitoring multifunctional photocopy machines’ performance and developing preventative maintenance measures.
∎ Provide proper demonstrations to ensure customers are educated on safe and effective equipment use.
∎ Recognition, research, isolation, resolution, and follow-up on problems are necessary tasks.
∎ Ensure courteous and professional communication with end customers.
∎ Provide regular reports to the supervisor at the end of the working day
∎ Perform other duties as assigned by management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: As Per as Company Policy
∎ Festival Bonus: 2
∎ Salary Review: As Per as Company Policy
∎ Festival Bonus: 2

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ International Office Machines Ltd
∎ Ranks Business Centre (3rd Floor), Ka 218/1 Pragati Sarani, Dhaka 1229
∎ International Office Machines (IOM), one of the leading information and communication technology companies in Bangladesh, is founded by seasoned professionals from technology sector with more than 49 years of experience.

IOM offers a diverse range of cutting-edge office technology solutions from global leaders such as Toshiba, NEC, Zebra, Dynabook Citizen and RISO.

IOM’s mission is to ensure customer satisfaction by delivering high-quality products that meet consumer needs.

IOM serves distinguished clients in various sectors including Telecommunication, Pharmaceutical, Engineering, FMCG, Financial, Healthcare, Textiles, Transportation, and Government.


Address::
∎ Ranks Business Centre (3rd Floor), Ka 218/1 Pragati Sarani, Dhaka 1229
∎ International Office Machines (IOM), one of the leading information and communication technology companies in Bangladesh, is founded by seasoned professionals from technology sector with more than 49 years of experience.IOM offers a diverse range of cutting-edge office technology solutions from global leaders such as Toshiba, NEC, Zebra, Dynabook Citizen and RISO.IOM’s mission is to ensure customer satisfaction by delivering high-quality products that meet consumer needs.IOM serves distinguished clients in various sectors including Telecommunication, Pharmaceutical, Engineering, FMCG, Financial, Healthcare, Textiles, Transportation, and Government.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 23 Nov 2024

Category: Engineer/Architect

Interested By University

University Percentage (%)
Dhaka Polytechnic Institute 3.08%
Daffodil International University (DIU) 2.34%
Green University of Bangladesh 1.97%
Bogura Polytechnic Institute 1.89%
European University of Bangladesh 1.82%
Mymensingh Polytechnic Institute 1.75%
Dinajpur Polytechnic Institute 1.45%
Rangpur Polytechnic Institute 1.45%
World University of Bangladesh 1.45%
Kushtia Polytechnic Institute 1.45%

Interested By Age Range

Age Range Percentage (%)
20-30 91.57%
31-35 5.57%
36-40 0.78%
40+ 0.41%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 64.78%
20K-30K 27.45%
30K-40K 5.24%
40K-50K 1.19%
50K+ 1.34%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 43.42%
0.1 - 1 years 16.27%
1.1 - 3 years 19.32%
3.1 - 5 years 9.81%
5+ years 11.18%