Senior Service Advisor (Automobile Division)

Job Description

Title: Senior Service Advisor (Automobile Division)

Company Name: Anwar Group of Industries.

Vacancy: 01

Job Location: Dhaka (Tejgaon Industrial Area)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Communications Expert, Customer Relationship Management (CRM), Negotiation Skills, Technical Skills

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): Automobile Engineering, Customer Service
∎ The applicants should have experience in the following business area(s): Automobile

Job Responsibilities:
∎ Customer handling, Maintenance, and after-sales service.
∎ Handling customer complaints and concerns and making sure the problem is corrected to the customer and dealerships satisfaction.
∎ Establish and maintain relationships with the manufactures designated warranty representatives.
∎ Ensure that all paperwork and write-ups were clear and concise
∎ Job Control, distribution, and Estimation.
∎ Customer feedback, service reminder,s and customer follow-up
∎ Perform Quality control and Vehicle inventory
∎ Report vehicle details in order to ensure the safety of the driver and optimal vehicle operation.
∎ Verify the customer concern and perform a test drive
∎ Attend Technical and Non-technical Training to get certification
∎ Reporting as per Requirement.

Additional Requirements:
∎ Age 28 to 35 years
∎ Both males and females are allowed to apply
∎ Working experience as a Service Advisor in an Automobile Industry will get preference.
∎ Person with disability are encouraged to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Sales Incentives
∎ EL Encashment
∎ Training Facilities over the year.

Job Source: Online Job Posting.

Application Deadline: 24 Jun 2022

Company Information:
∎ 25 May 2022
∎ Anwar Group of Industries.

Category: Customer Support/Call Centre

: Maintain continuous customer support and run a smooth operation in the leading automobile industry.

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