Experience
- 2 to 4 years
- The applicants should have experience in the following business area(s): Airline, Airport Service, GSA, Immigration/Visa Processing, Tour Operator, Transport Service, Transport Startup, Travel Agency, Travel Startup
Education
- Bachelor of Business Administration (BBA)
Requirements
- 2 to 4 years
- The applicants should have experience in the following business area(s): Airline, Airport Service, GSA, Immigration/Visa Processing, Tour Operator, Transport Service, Transport Startup, Travel Agency, Travel Startup
Additional Requirements
- Age 25 to 35 years
- Only Male
Responsibilities & Context
Senior Manager – Job Responsibilities
1. Business & Operational Management
Oversee overall business operations and ensure smooth day-to-day activities.
Develop business strategies and achieve organizational goals.
Monitor operational performance and improve overall efficiency.
Ensure coordination between all departments.
2. Team Leadership & Management
Lead, supervise, and motivate employees across different departments.
Set departmental targets and monitor team performance.
Conduct regular management meetings and provide performance feedback.
Ensure accountability, discipline, and productivity across the organization.
3. HR & Employee Relations (ER)
Oversee recruitment, selection, training, and employee development.
Manage employee relations, grievances, and disciplinary matters.
Ensure proper HR policies, procedures, and labor law compliance.
Supervise attendance, payroll coordination, performance appraisal, and staff management.
4. Business Development & Sales
Identify new business opportunities in the travel and tourism sector.
Develop and maintain relationships with corporate clients and business partners.
Monitor sales performance and ensure achievement of revenue targets.
Develop strategies to increase company revenue and market presence.
5. Client & Partner Relationship Management
Maintain strong relationships with airlines, hotels, travel agencies, and corporate clients.
Ensure customer satisfaction and resolve escalated client complaints.
Negotiate with vendors and business partners for better commercial opportunities.
6. Financial & Administrative Management
Monitor departmental budgets, operational costs, and financial performance.
Ensure proper resource utilization and cost control.
Review business reports and provide management with regular updates.
7. Strategic Planning & Reporting
Prepare monthly and quarterly performance reports.
Identify business risks and implement appropriate solutions.
Support top management in strategic decision-making and business expansion.
Qualifications & Experience
Minimum 2 years of working experience in the Travel & Tourism sector.
Previous experience in a managerial or supervisory position will be preferred.
Strong leadership, communication, negotiation, and decision-making skills.
Good knowledge of travel operations, business development, and customer relationship management.
Ability to manage multiple departments and lead a team effectively.
Position: Senior Manager Department: Administration, Operations, HR & Business Development Experience: Minimum 2 Years in the Travel & Tourism Industry.
This version covers the broader responsibilities expected from a Senior Manager, not just HR & ER.