Job Description
Title: Product Entry, Order Confirmation & Courier Management Executive
Company Name: Classy Clothes
Vacancy: 3
Age: at most 28 years
Location: Dhaka (Pallabi)
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):E-commerce, F-commerce
∎ Freshers are also encouraged to apply.
Published: 23 Dec 2024
Education:
∎ Higher Secondary
Requirements:
Additional Requirements:
∎ Age at most 28 years
Responsibilities & Context:
∎ Job Title: Product Entry, Order Confirmation & Courier Management ExecutiveCompany Name: Designer LandLocation: Eastern Housing Pallabi, Mirpur 12, DhakaJob Type: Full-TimeSalary: BDT 12,000 - 15,000 per monthApplication Deadline: [Insert Deadline]Job Overview:Join our dynamic team as a Product Entry, Order Confirmation & Courier Management Executive at our office in Eastern Housing Pallabi, Mirpur 12. This in-office role involves managing the logistics and customer service aspects of our product deliveries, from order entry to handling returns. The ideal candidate will possess strong communication skills, computer proficiency, particularly in Excel, and experience in logistics or customer service.Key Responsibilities:Product Entry on Pathao Courier System:Enter order and customer information into the Pathao courier system accurately.Ensure all data is meticulously recorded for each deliveryOrder Confirmation via Calls:Contact customers to confirm order details and address any queries.Maintain a high level of professionalism and customer service during interactions.Packaging Products for Delivery:Ensure all products are securely packed according to company standards to prevent damage during transit.Handing Over Product to Courier:Coordinate with courier services to ensure timely dispatch of orders.Return Products Handling:Process returned items by inspecting, ironing, and repackaging them before restocking.Resolving Courier and Customer Issues:Act as the first point of contact for resolving issues related to couriers or customer deliveries.Use problem-solving skills to manage and resolve conflicts and complaints efficiently.Work Hours:This position requires the employee to work from 9:00 AM to 9:00 PM.Qualifications:Minimum education of Higher Secondary Certificate (HSC).Excellent verbal communication skills and proficiency in computer usage, especially Excel.Prior experience in logistics, customer service, or a related field is highly desirable.Strong organizational skills with the ability to manage multiple tasks.Quick and effective problem-solving abilities.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (Pallabi)
Company Information:
∎ Classy Clothes
∎ Eastern housing Mirpur Dhaka 1216
Address::
∎ Eastern housing Mirpur Dhaka 1216
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 2 Jan 2025
Category: Data Entry/Computer Operator