Priority Center Manager (SPO-AVP)

Job Description

Title: Priority Center Manager (SPO-AVP)

Company Name: Community Bank Bangladesh PLC.

Vacancy: 01

Age: At least 32 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 8 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor/Honors
• Masters

• At least 8 years
• The applicants should have experience in the following business area(s): Banks

• Age At least 32 years

• Completion of JAIBB and AIBB shall be mandatory for consideration of recruitment to the next higher grade.\

• No third class/division in any academic record.

• Having professional certification in relevant field will be added advantage.

• Manage the Priority Center as an independent strategic business unit. Own the overall deposit, asset, and fee-income targets of the assigned lounge.

• Personally handle ultra-high-net-worth (UHNW) relationships while overseeing the center's portfolio. Implement retention strategies to prevent portfolio attrition.

• Lead, mentor, and monitor a team of Priority Relationship Managers (RMs) and Customer Service Officers. Track their individual liability targets and service delivery.

• Maintain the rigorous service standards expected of a premium banking lounge. Ensure a "one-stop" flawless operational experience, minimizing client wait times.

• Execute exclusive lifestyle privileges and events for priority clients (e.g., airport lounge access, health checkup tie-ups, elite merchant discounts).

• Ensure 100% compliance with Bangladesh Bank's Anti-Money Laundering (AML/CFT) guidelines and Know-Your-Customer (KYC) norms for high-value transactions.