Job Description
Title: Operation In-charge/Zonal In-Charge
Company Name: Neways International Company Limited
Vacancy: --
Location: Dhaka
Minimum Salary: Negotiable
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Hotel, Resort
Published: 25 Nov 2024
Education:
∎ Bachelor of Business Administration (BBA) in Hospitality Management, Diploma in Hotel Management
Requirements:
Additional Requirements:
∎ Applicants must have good English speaking efficiency.
∎ Applicants must have good knowledge of M.S Office (Especially M.S Excel).
∎ Should have experience in ERP/Hospitality related Software.
∎ Leadership ability must be needed.
∎ Applicants must have good English speaking efficiency.
∎ Applicants must have good knowledge of M.S Office (Especially M.S Excel).
∎ Should have experience in ERP/Hospitality related Software.
∎ Leadership ability must be needed.
Responsibilities & Context:
∎ Identify current and potential sales opportunity.
∎ Ensuring all operational aspects of the branch, which include front office, housekeeping, food quality, daily billings and payments, booking information and customer service.
∎ Handle various types of complaints, resolve disputes, and address grievances and conflicts.
∎ To solve different kind of difficult/complex situation with brave.
∎ Supervising staff levels to ensure that guest service, operational needs and financial objectives are met.
∎ Trained the front office team to operate, manage, and monitor services smoothly.
∎ Provide exceptional service that goes above and beyond to ensure customer satisfaction and loyalty.
∎ Maximizing the company's revenue by ensuring guest satisfaction and encouraging repeat bookings and new bookings.
∎ Maintain cordial relationships with the corporate clients.
∎ Responsible for boosting sales, enhancing customer satisfaction through excellent service, and ensuring the cleanliness and tidiness of the branch.
∎ Responsible for overseeing the budget of the designated zone, including resource allocation, cost control, and meeting financial targets.
∎ Always keep an eye on the market conditions and trends in the designated area.
∎ The zonal In-charge must possess strong problem-solving and decision-making skills, as they may face a variety of challenges within their zone and must promptly find effective solutions.
∎ Identify current and potential sales opportunity.
∎ Ensuring all operational aspects of the branch, which include front office, housekeeping, food quality, daily billings and payments, booking information and customer service.
∎ Handle various types of complaints, resolve disputes, and address grievances and conflicts.
∎ To solve different kind of difficult/complex situation with brave.
∎ Supervising staff levels to ensure that guest service, operational needs and financial objectives are met.
∎ Trained the front office team to operate, manage, and monitor services smoothly.
∎ Provide exceptional service that goes above and beyond to ensure customer satisfaction and loyalty.
∎ Maximizing the company's revenue by ensuring guest satisfaction and encouraging repeat bookings and new bookings.
∎ Maintain cordial relationships with the corporate clients.
∎ Responsible for boosting sales, enhancing customer satisfaction through excellent service, and ensuring the cleanliness and tidiness of the branch.
∎ Responsible for overseeing the budget of the designated zone, including resource allocation, cost control, and meeting financial targets.
∎ Always keep an eye on the market conditions and trends in the designated area.
∎ The zonal In-charge must possess strong problem-solving and decision-making skills, as they may face a variety of challenges within their zone and must promptly find effective solutions.
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ 8 Hours duty/day (Break 1 Hour).
∎ Weekly 1 day leave and will get all govt. holiday.
∎ Free accommodation facilities with AC Room.
∎ Free food facilities (Breakfast, Lunch and Dinner).
∎ 8 Hours duty/day (Break 1 Hour).
∎ Weekly 1 day leave and will get all govt. holiday.
∎ Free accommodation facilities with AC Room.
∎ Free food facilities (Breakfast, Lunch and Dinner).
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka
Company Information:
∎ Neways International Company Limited
∎ House# 2/KA/10 Mymensingh Road, Shahbag, Dhaka-1000
∎ Neways International Company Limited have a great mission to solve the big problems of the society. Now the company is working on“Super Hostel BD”project to solve the bachelor living problem in Dhaka city.
Our mission is to increase the value of our service and minimize the cost for the bachelor to survive in this one of the most expensive city.
Neways has a great Vision, to reach the 100% efficiency of service by utilizing it in a multifunctional ways.
Neways wants to work for the society to solve the problem. Our recent target is 100 branch in Dhaka City by establishing this 100 branch, we might solve three major problems for example: the traffic problem, bachelor living problem and employment opportunity problems. For more details please visit- https://www.facebook.com/newaysinternational, https://www.facebook.com/superhomeforbachelor
Address::
∎ House# 2/KA/10 Mymensingh Road, Shahbag, Dhaka-1000
∎ Neways International Company Limited have a great mission to solve the big problems of the society. Now the company is working on“Super Hostel BD”project to solve the bachelor living problem in Dhaka city. Our mission is to increase the value of our service and minimize the cost for the bachelor to survive in this one of the most expensive city.Neways has a great Vision, to reach the 100% efficiency of service by utilizing it in a multifunctional ways.Neways wants to work for the society to solve the problem. Our recent target is 100 branch in Dhaka City by establishing this 100 branch, we might solve three major problems for example: the traffic problem, bachelor living problem and employment opportunity problems. For more details please visit- https://www.facebook.com/newaysinternational, https://www.facebook.com/superhomeforbachelor
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Dec 2024
Category: Hospitality/ Travel/ Tourism