Operation In-charge/Zonal In-Charge

Job Description

Title: Operation In-charge/Zonal In-Charge

Company Name: Neways International Company Limited

Vacancy: --

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Hotel, Resort

Published: 25 Nov 2024

Education:
∎ Bachelor of Business Administration (BBA) in Hospitality Management, Diploma in Hotel Management

Requirements:

Additional Requirements:
∎ Applicants must have good English speaking efficiency.
∎ Applicants must have good knowledge of M.S Office (Especially M.S Excel).
∎ Should have experience in ERP/Hospitality related Software.
∎ Leadership ability must be needed.
∎ Applicants must have good English speaking efficiency.
∎ Applicants must have good knowledge of M.S Office (Especially M.S Excel).
∎ Should have experience in ERP/Hospitality related Software.
∎ Leadership ability must be needed.

Responsibilities & Context:
∎ Identify current and potential sales opportunity.
∎ Ensuring all operational aspects of the branch, which include front office, housekeeping, food quality, daily billings and payments, booking information and customer service.
∎ Handle various types of complaints, resolve disputes, and address grievances and conflicts.
∎ To solve different kind of difficult/complex situation with brave.
∎ Supervising staff levels to ensure that guest service, operational needs and financial objectives are met.
∎ Trained the front office team to operate, manage, and monitor services smoothly.
∎ Provide exceptional service that goes above and beyond to ensure customer satisfaction and loyalty.
∎ Maximizing the company's revenue by ensuring guest satisfaction and encouraging repeat bookings and new bookings.
∎ Maintain cordial relationships with the corporate clients.
∎ Responsible for boosting sales, enhancing customer satisfaction through excellent service, and ensuring the cleanliness and tidiness of the branch.
∎ Responsible for overseeing the budget of the designated zone, including resource allocation, cost control, and meeting financial targets.
∎ Always keep an eye on the market conditions and trends in the designated area.
∎ The zonal In-charge must possess strong problem-solving and decision-making skills, as they may face a variety of challenges within their zone and must promptly find effective solutions.
∎ Identify current and potential sales opportunity.
∎ Ensuring all operational aspects of the branch, which include front office, housekeeping, food quality, daily billings and payments, booking information and customer service.
∎ Handle various types of complaints, resolve disputes, and address grievances and conflicts.
∎ To solve different kind of difficult/complex situation with brave.
∎ Supervising staff levels to ensure that guest service, operational needs and financial objectives are met.
∎ Trained the front office team to operate, manage, and monitor services smoothly.
∎ Provide exceptional service that goes above and beyond to ensure customer satisfaction and loyalty.
∎ Maximizing the company's revenue by ensuring guest satisfaction and encouraging repeat bookings and new bookings.
∎ Maintain cordial relationships with the corporate clients.
∎ Responsible for boosting sales, enhancing customer satisfaction through excellent service, and ensuring the cleanliness and tidiness of the branch.
∎ Responsible for overseeing the budget of the designated zone, including resource allocation, cost control, and meeting financial targets.
∎ Always keep an eye on the market conditions and trends in the designated area.
∎ The zonal In-charge must possess strong problem-solving and decision-making skills, as they may face a variety of challenges within their zone and must promptly find effective solutions.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ 8 Hours duty/day (Break 1 Hour).
∎ Weekly 1 day leave and will get all govt. holiday.
∎ Free accommodation facilities with AC Room.
∎ Free food facilities (Breakfast, Lunch and Dinner).
∎ 8 Hours duty/day (Break 1 Hour).
∎ Weekly 1 day leave and will get all govt. holiday.
∎ Free accommodation facilities with AC Room.
∎ Free food facilities (Breakfast, Lunch and Dinner).

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ Neways International Company Limited
∎ House# 2/KA/10 Mymensingh Road, Shahbag, Dhaka-1000
∎ Neways International Company Limited have a great mission to solve the big problems of the society. Now the company is working on“Super Hostel BD”project to solve the bachelor living problem in Dhaka city.
Our mission is to increase the value of our service and minimize the cost for the bachelor to survive in this one of the most expensive city.
Neways has a great Vision, to reach the 100% efficiency of service by utilizing it in a multifunctional ways.
Neways wants to work for the society to solve the problem. Our recent target is 100 branch in Dhaka City by establishing this 100 branch, we might solve three major problems for example: the traffic problem, bachelor living problem and employment opportunity problems. For more details please visit- https://www.facebook.com/newaysinternational, https://www.facebook.com/superhomeforbachelor

Address::
∎ House# 2/KA/10 Mymensingh Road, Shahbag, Dhaka-1000
∎ Neways International Company Limited have a great mission to solve the big problems of the society. Now the company is working on“Super Hostel BD”project to solve the bachelor living problem in Dhaka city. Our mission is to increase the value of our service and minimize the cost for the bachelor to survive in this one of the most expensive city.Neways has a great Vision, to reach the 100% efficiency of service by utilizing it in a multifunctional ways.Neways wants to work for the society to solve the problem. Our recent target is 100 branch in Dhaka City by establishing this 100 branch, we might solve three major problems for example: the traffic problem, bachelor living problem and employment opportunity problems. For more details please visit- https://www.facebook.com/newaysinternational, https://www.facebook.com/superhomeforbachelor

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 Dec 2024

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 13.91%
University of Dhaka 2.26%
Jagannath University 2.26%
IBAIS University 1.88%
The People's University of Bangladesh 1.88%
Primeasia University 1.50%
Stamford University Bangladesh 1.50%
Dhaka College 1.13%
Dhaka International University 1.13%
North South University 1.13%

Interested By Age Range

Age Range Percentage (%)
20-30 36.09%
31-35 24.81%
36-40 16.17%
40+ 22.56%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 4.53%
20K-30K 15.09%
30K-40K 21.13%
40K-50K 21.89%
50K+ 37.36%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 4.51%
0.1 - 1 years 3.76%
1.1 - 3 years 8.27%
3.1 - 5 years 13.53%
5+ years 69.92%

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