Officer/ Executive - Customer Service (Garments Accessories)

Job Description

Title: Officer/ Executive - Customer Service (Garments Accessories)

Company Name: International Trimmings & Labels Bangladesh Private Limited

Vacancy: 01

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ Preferably Business/ Textile Graduate or Equivalent.

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): Customer Support through Phone
∎ The applicants should have experience in the following business area(s): Garments Accessories, Multinational Companies

Job Responsibilities:
∎ Effectively order execute through OCS system to ensure budgeted sales achievements
∎ Identify and assess for new business development and build an active relationship with customers
∎ Build sustainable relationships of trust through open and interactive communication by mail and phone
∎ Provide accurate, valid and complete information by using the right tools and liaison with cross functional teams
∎ Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
∎ Issuing Proforma Invoice, improvement of collection (payment & docs), underlined business potentiality will be core area to work with.

Additional Requirements:
∎ Age 25 to 30 years
∎ Both males and females are allowed to apply
∎ Excellent communication and presentation skills (Good command in English).
∎ Should have good knowledge in computer (Ms Office, Ms Excel, E-mail Communication etc.)
∎ Ability to multi-task, priorities and manage time effectively.
∎ Need mindset to work in an organization at least 3-4 Years.
∎ Ability to work under pressure with strong mentality.
∎ Ability to work in both independently & as a team player.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Insurance, Gratuity
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company Policy.

Application Deadline: 9 Apr 2021

Company Information:
∎ 10 Mar 2021
∎ International Trimmings & Labels Bangladesh Private Limited
∎ Address : House: 30, Lake Drive Road, Sector: 07,Uttara, Dhaka-1230, Bangladesh
∎ Web : itl-group.com
∎ Business : As a leading global accessories company International Trimmings and Labels Bangladesh Private Limited (ITL BD Ltd) is South African based multinational company. We are manufacturer and supplier of garment accessories as retail chains shop.
ITL has global operations in 14 countries of Europe, America, South Africa, Central Asia and South Asia. With over 35 years’ experience, ITL is well positioned to react to the ever changing needs of our market. We have encountered some of the most profound changes including the evolution of global sourcing, the impact of on-line retailing on consumer behavior and the resulting effects on the apparel supply chain.
ITL has continued to grow with a forward thinking vision and the ability to meet customers’ requirements with value added, partnership driven solutions.

Category: Customer Support/Call Centre

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