Medical Assistant

Job Description

Title: Medical Assistant

Company Name: International Rescue Committee (IRC)

Vacancy: --

Age: at least 18 years

Location: Cox's Bazar (Ukhia)

Experience:
∎ At least 2 years

Published: 4 Mar 2025

Education:
∎ Diploma in Medical Technology

Requirements:

Additional Requirements:
∎ Age at least 18 years
∎ At least 2 years of clinical experience in emergency and primary healthcare
∎ Previous experience and training in sexual gender-based violence and clinical care for sexual assault survivors (desirable)
∎ Registered with local Nursing/Paramedic Council
∎ Ability to lead, train, supervise and facilitate other medical staff and community health workers in their respective tasks
∎ Ability and flexibility to understand the cultural and political environment
∎ Skills to provide sensitive and appropriate medical counseling
∎ Excellent communication skills
∎ Must be a team player with excellent interpersonal skills and the ability to work under pressure in a stressful environment, displaying patience, compassion and diplomacy
∎ Ability to be innovative, flexible, adaptive, and willing to work in challenging situations
∎ Ability to live in challenging conditions and ability to work under difficult and high-pressure situations
∎ Medical Assistant degree from a reputed institution
∎ At least 2 years of clinical experience in emergency and primary healthcare
∎ Previous experience and training in sexual gender-based violence and clinical care for sexual assault survivors (desirable)
∎ Registered with local Nursing/Paramedic Council
∎ Ability to lead, train, supervise and facilitate other medical staff and community health workers in their respective tasks
∎ Ability and flexibility to understand the cultural and political environment
∎ Skills to provide sensitive and appropriate medical counseling
∎ Excellent communication skills
∎ Must be a team player with excellent interpersonal skills and the ability to work under pressure in a stressful environment, displaying patience, compassion and diplomacy
∎ Ability to be innovative, flexible, adaptive, and willing to work in challenging situations
∎ Ability to live in challenging conditions and ability to work under difficult and high-pressure situations
∎ Medical Assistant degree from a reputed institution

Responsibilities & Context:
∎ Under the supervision of medical doctors, the medical assistant will provide direct clinical care, working closely with the other clinical staff to ensure the delivery of high-quality emergency and primary healthcare services.
∎ Perform triage, screening, and assessment of patients.
∎ Provision of inpatient and outpatient treatment (where possible), ensuring medications are given to patients as prescribed by the Medical Doctor.
∎ Delivery of hygiene promotion, health education, and patient/caregiver counseling.
∎ Ensure adherence to infection prevention and control measures.
∎ Ensure accurate recording of information in the clinic registers, and timely completion of summary reports.
∎ Ensure clinic areas are appropriately stocked with essential equipment and supplies. Ensure patient confidentiality is respected, and that all consultations are conducted in a dignified and respectful manner.
∎ Maintain open and professional relations with team members, promoting a strong team spirit and providing guidance to enable staff to successfully perform in their positions.
∎ Provide nursing/medical support and mentorship to other staff, providing on-the-job training for volunteers, health educators & others needed.
∎ Implement outreach activities with the rest of the team to access “hard to reach‟ and vulnerable beneficiaries to increase service utilization.
∎ Work with and support community volunteers to provide health promotion, community mobilization, and awareness raising.
∎ Take participation in male engagement awareness sessions with community leaders to increase acceptance in the community.
∎ Ensure regular inventory and consumption tracking of medical drugs and supplies.
∎ Work with relevant staff to ensure prompt requesting of medical drugs and supplies.
∎ Develop and maintain effective working relationships with local communities, camp focals, camp in charge, local government agencies and other implementing partners.
∎ Attend and conduct meetings with local government agencies, site management, sector focals, and implementing partners.
∎ Ensure all patient consultations are documented and patient records completed.
∎ Submit daily reports in a timely manner.
∎ Work & support with MEAL team for data reporting & documentation.
∎ Consistently and proactively monitor/assess the safety and security of the team; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/improve the security environment for IRC programs.
∎ Program Brief:
∎ Founded in 1933, the International Rescue Committee (IRC) is one of the world’s leading agencies working in post-conflict and development contexts, supporting communities in over 40 fragile, failed and developing states. In this capacity, we work to restore safety, dignity and hope to millions who are uprooted, struggling to endure and wishing to advance on a path of development.
∎ The IRC has been present in Bangladesh since 2017 and obtained registration with the NGOAB in March 2018. Since the IRC obtained registration in March 2018, it has moved quickly to expand its integrated emergency health and protection response through both direct and partner-based programming focused on primary healthcare, women’s protection and empowerment, sexual and reproductive health, gender-based violence and child protection. Recently IRC has also introduced two new programs: Protection Rule of Law (PROL) and Education. IRC will continue working in both the camps and host community, while meeting the significant needs in both refugee and host populations, as already existing vulnerabilities are compounded with cyclical monsoon and cyclone seasons that impose additional threats to the lives and protection of those refugees as well as vulnerable host populations. IRC will grow over time its geographic coverage within Cox bazar and to other parts of the country, thus expand its networks and partnerships around emergency preparedness and response work, reach beyond the Rohingya refugees, also targeting the vulnerable host groups in Cox Bazar and other parts of Bangladesh.
∎
∎ Purpose of the Role
∎ The Medical Assistant is a member of the IRC health team and will be responsible for supporting the implementation of the IRC’s primary healthcare activities in the Rohingya Refugee Camp/host community. Medical Assistant will ensure the delivery of high-quality emergency and primary healthcare activities to the local catchment population including child health and sexual and reproductive healthcare services.
∎ Under the supervision of the Medical Doctor and in conjunction with other healthcare staff, the MA/Paramedic will be responsible for the delivery of basic medical care, and in particular:
∎ a) Apply knowledge and skills to the prevention, diagnosis, and treatment of emergency and primary healthcare problems, ensuring appropriate patient triage and referral as needed,
∎ b) Provide health promotion and counseling to patients and caregivers,
∎ c) Ensure emergency and primary healthcare services are implemented in conformity with relevant Ministry of health or international guidelines,
∎ d) Ensure timely and accurate recording of patient information and consultations in relevant patient registers and facilitate the timely submission of required health reports.
∎
∎ Line Manager: Clinical Supervisor
∎ Workstation: Camp 22
∎ Contract Duration: Till 31st August 2025 (with high possibility of extension)
∎
∎ Key Responsibility:
∎ Clinical Care:
∎ Under the supervision of medical doctors, the medical assistant will provide direct clinical care, working closely with the other clinical staff to ensure the delivery of high-quality emergency and primary healthcare services.
∎ Perform triage, screening, and assessment of patients.
∎ Provision of inpatient and outpatient treatment (where possible), ensuring medications are given to patients as prescribed by the Medical Doctor.
∎ Delivery of hygiene promotion, health education, and patient/caregiver counseling.
∎ Ensure adherence to infection prevention and control measures.
∎ Ensure accurate recording of information in the clinic registers, and timely completion of summary reports.
∎ Ensure clinic areas are appropriately stocked with essential equipment and supplies. Ensure patient confidentiality is respected, and that all consultations are conducted in a dignified and respectful manner.
∎ Staff Supervision & Development:
∎ Maintain open and professional relations with team members, promoting a strong team spirit and providing guidance to enable staff to successfully perform in their positions.
∎ Provide nursing/medical support and mentorship to other staff, providing on-the-job training for volunteers, health educators & others needed.
∎ Project Management:
∎ Implement outreach activities with the rest of the team to access “hard to reach‟ and vulnerable beneficiaries to increase service utilization.
∎ Work with and support community volunteers to provide health promotion, community mobilization, and awareness raising.
∎ Take participation in male engagement awareness sessions with community leaders to increase acceptance in the community.
∎ Ensure regular inventory and consumption tracking of medical drugs and supplies.
∎ Work with relevant staff to ensure prompt requesting of medical drugs and supplies.
∎ Coordination & Representation:
∎ Develop and maintain effective working relationships with local communities, camp focals, camp in charge, local government agencies and other implementing partners.
∎ Attend and conduct meetings with local government agencies, site management, sector focals, and implementing partners.
∎ Monitoring & Reporting:
∎ Ensure all patient consultations are documented and patient records completed.
∎ Submit daily reports in a timely manner.
∎ Work & support with MEAL team for data reporting & documentation.
∎ Other Duties:
∎ Consistently and proactively monitor/assess the safety and security of the team; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/improve the security environment for IRC programs.

Compensation & Other Benefits:
∎ Mobile bill, Insurance, Gratuity
∎ Two retention benefits in a year equivalent to two basic salaries
∎ Two retention benefits in a year equivalent to two basic salaries

Workplace:
∎ Work at office

Employment Status: Contractual

Job Location: Cox's Bazar (Ukhia)

Read Before Apply:

Standard of Professional Conduct:

The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Company Information:
∎ International Rescue Committee (IRC)
∎ 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
∎ The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Address::
∎ 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
∎ The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Application Deadline: 10 Mar 2025

Category: Pathologist/ Lab Assistant