Junior Executive (Call Center)

Job Description

Title: Junior Executive (Call Center)

Company Name: Star Tech Engineering Ltd.

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science Engineering
∎ Skills Required: Computer skill, Customer Care, Good communication skills

Job Responsibilities:
∎ Attend hotline calls.
∎ Handle customer queries, resolve complaints and provide relevant product information in an efficient, professional and positive manner.
∎ Confirm online orders.

Additional Requirements:
∎ Age at most 28 years
∎ Both males and females are allowed to apply
∎ Very Good Computer and IT product knowledge is Must. (Passionate Gamer will get preference) ***
∎ Smart and energetic
∎ Good command in oral and written communication skills in Bangla and English.
∎ Problem solving skills
∎ Ability to work under pressure

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: March 5, 2020

Company Information:
∎ Star Tech & Engineering Ltd.
∎ Address : 39, Kazi Bhaban (5th Floor), New Elephant Road, Dhaka
∎ Web : www.startech.com.bd
∎ Business : STAR TECH & ENGINEERING LTD is one of the leading Computer Hardware, Laptop & Networking product retailer and wholesaler in Bangladesh. Star Tech is pledge bound to ensure the best services and solutions to its customers, offering a rewarding experience in purchasing and owning a Star Tech product. Customers` satisfaction and loyalty oblige Star Tech for furthering efforts and deliver the largest array of IT products nationwide.

Category: Customer Support/Call Centre

Read Before Apply: Must have good knowledge of Computer and IT products.