Jr. Executive (Accounts and Client Support)

Job Description

Title: Jr. Executive (Accounts and Client Support)

Company Name: Softifybd

Vacancy: 2

Age: 26 to 40 years

Location: Dhaka (GULSHAN 1)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Telecommunication, Software Company, IT Enabled Service

Published: 10 Nov 2024

Education:
∎ Bachelor of Business Administration (BBA)

Requirements:

Additional Requirements:
∎ Age 26 to 40 years
∎ Computer literacy is a must, especially a strong skill to work in Excel, word, Google Sheets and Google Drive.
∎ Ability to work with smart technology and automation for various reporting.
∎ Knowledge about Bulk SMS and the IT industry.
∎ Strong management skills and teamwork mentality.
∎ Excellent communication both verbal and written, analytical and interpersonal skills.
∎ Computer literacy is a must, especially a strong skill to work in Excel, word, Google Sheets and Google Drive.
∎ Flexible on working hours, Ability to work under pressure.
∎ Ability to work with smart technology and automation for various reporting.
∎ Knowledge about Bulk SMS and the IT industry.
∎ Call center/telesales, marketing and admin-related experience will add extra value.

Responsibilities & Context:
∎ Communicate with clients and guide them in utilizing SMS services.
∎ Manage client accounts and oversee portal management tasks.
∎ Maintain accurate sales and revenue reports using Excel.
∎ Collaborate with team members to enhance client satisfaction and service delivery.
∎ Call center/telesales, marketing and admin-related experience will add extra value.
∎ Communicate with clients and guide them in utilizing SMS services.
∎ Manage client accounts and oversee portal management tasks.
∎ Maintain accurate sales and revenue reports using Excel.
∎ Collaborate with team members to enhance client satisfaction and service delivery.
∎ Call center/telesales, marketing and admin-related experience will add extra value.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (GULSHAN 1)

Company Information:
∎ Softifybd
∎ House: 71, Flat: B4, Road: 27, Gulshan-1, Dhaka - 1212
https://softifybd.com
∎ Software Company

Address::
∎ House: 71, Flat: B4, Road: 27, Gulshan-1, Dhaka - 1212
∎ https://softifybd.com
∎ Software Company

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 Nov 2024

Category: Customer Support/Call Centre