Job Description
Title: Hotel/Resort Supervisor
Company Name: Maheen Accessories Ltd
Vacancy: 1
Age: at least 25 years
Location: Narayanganj
Minimum Salary: Negotiable
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Hotel, Resort
Published: 29 Jul 2024
Education:
∎ HSC, Bachelor of Business Studies (BBS)
∎ Must have professional certificate on hotel management or housekeeping training.
Requirements:
Additional Requirements:
∎ Age at least 25 years
Responsibilities & Context:
∎ Oversee and manage the housekeeping team, maintenance staff, cleaners, and other service personnel.
∎ Assign tasks and responsibilities, ensuring efficient and effective completion of duties.
∎ Monitor performance and provide regular feedback to staff.
∎ Develop and implement comprehensive training programs for all housekeeping employees and other relevant staff.
∎ Train staff on proper cleaning techniques, use of equipment, and safety protocols.
∎ Provide training on professional behavior, posture, gestures, attitude, and communication skills.
∎ Conduct regular inspections of all areas to ensure high standards of cleanliness and maintenance.
∎ Address any deficiencies and ensure prompt corrective actions.
∎ Implement quality control measures to maintain and improve service standards.
∎ Establish and enforce guidelines for professional behavior, including posture, gestures, and attitude.
∎ Promote a positive and respectful work environment.
∎ Address and resolve any behavioral issues promptly and effectively.
∎ Train staff on effective communication techniques and appropriate speaking approaches.
∎ Ensure all staff communicate professionally with guests, residents, and colleagues.
∎ Address any communication issues and provide guidance on improvements.
∎ Maintain records of training sessions, inspections, and staff performance.
∎ Prepare reports on housekeeping operations and present them to management.
∎ Manage inventory of cleaning supplies and equipment, ensuring timely replenishment.
∎ Ensure all staff adhere to safety regulations and company policies.
∎ Ensure a high level of satisfaction by maintaining excellent service standards.
∎ Address and resolve any complaints related to housekeeping promptly and professionally.
∎ Oversee and manage the housekeeping team, maintenance staff, cleaners, and other service personnel.
∎ Assign tasks and responsibilities, ensuring efficient and effective completion of duties.
∎ Monitor performance and provide regular feedback to staff.
∎ Develop and implement comprehensive training programs for all housekeeping employees and other relevant staff.
∎ Train staff on proper cleaning techniques, use of equipment, and safety protocols.
∎ Provide training on professional behavior, posture, gestures, attitude, and communication skills.
∎ Conduct regular inspections of all areas to ensure high standards of cleanliness and maintenance.
∎ Address any deficiencies and ensure prompt corrective actions.
∎ Implement quality control measures to maintain and improve service standards.
∎ Establish and enforce guidelines for professional behavior, including posture, gestures, and attitude.
∎ Promote a positive and respectful work environment.
∎ Address and resolve any behavioral issues promptly and effectively.
∎ Train staff on effective communication techniques and appropriate speaking approaches.
∎ Ensure all staff communicate professionally with guests, residents, and colleagues.
∎ Address any communication issues and provide guidance on improvements.
∎ Maintain records of training sessions, inspections, and staff performance.
∎ Prepare reports on housekeeping operations and present them to management.
∎ Manage inventory of cleaning supplies and equipment, ensuring timely replenishment.
∎ Ensure all staff adhere to safety regulations and company policies.
∎ Ensure a high level of satisfaction by maintaining excellent service standards.
∎ Address and resolve any complaints related to housekeeping promptly and professionally.
Skills & Expertise:
Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Narayanganj
Company Information:
∎ Maheen Accessories Ltd
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 Aug 2024
Category: Housekeeper
