Head of Retail Banking Division (SVP-SEVP)

Job Description

Title: Head of Retail Banking Division (SVP-SEVP)

Company Name: Bank Asia Limited

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Master's in any discipline preferably in business background with good academic record.

Experience Requirements:
∎ At least 16 year(s)
∎ The applicants should have experience in the following area(s): liability Marketing, Product knowledge, Retail Banking, Retail Sales and Marketing
∎ The applicants should have experience in the following business area(s): Banks

Job Responsibilities:
∎ Business:
∎ Develop and implement the strategic business plans/policies both for asset and liability segment in order to ensure sustainable balance sheet growth, targeting maximum profitability and cost effectiveness
∎ Pro-active review of economic & commercial scenario in Bangladesh in order to look for opportunities and increase market share for Retail business and thereby, re-engineer existing products, design new products and create value proposition
∎ Supervise the Retail asset business and ensure quick submission of loan proposals from branches/ business units in compliant manner and expedite loan approval/disbursement process
∎ Oversee the Retail Liability business (CASA, Term Deposit, marketing products digitally, Payroll banking, Student banking etc.)
∎ Drive branch/ agent outlet network based strategy to maximize market share and revenue opportunities
∎ Arranging periodical marketing campaigns in command area locality, branches, zones/ clusters for retail sales of asset & liability products
∎ Execution of partnership agreement with Real estate developers, Auto Vendors and Corporate Houses to facilitate sales
∎ Review of branches retail business growth on daily basis, particularly new deposit account opening, loan disbursement, pipeline business follow-up etc.
∎ Generate new business by cross selling products to existing and potential customers
∎ Signing agreements/ MOU with any business organization, local govt. agencies, NGOs, School/College authorities on behalf of the Bank/branch for any mutual benefits as per Delegation of Authority (DOA)
∎ Undertaking necessary feasibility study while opening new branches/ relocation/ merger etc.
∎ Looking after overall card (Debit/Credit) Business and dealing with external partners, payment gateway companies, POS service providers, etc.
∎ Supervising after the operation of Alternative Delivery Channel dept. (ADC)
∎ Classified Accounts Monitoring:
∎ Monitor the health of all regular loans including overdue and classified accounts
∎ Raising flag/early alert of the potential problems to concerned branches and corporate office division/ business units for taking concerted effort for prevention
∎ Operation:
∎ Coordinating between branches and Corporate office business wings/ CRM/CAD to expedite loan approval and disbursement process
∎ Playing active role in preparing retail division and branches budget in coordination with Corporate Office business divisions and Group Finance/Accounts
∎ Act as a bridge between corporate office (specially LSSD, ADC, Branding, HRD, SAMD etc.) and branches in ensuring various operational supports
∎ Develop SLA (Service level agreement) with relevant corporate office divisions to ensure required support for the branches
∎ Formulate policies/action plans to increase efficiency in service delivery
∎ Jointly work with HRD to rationalize manpower and other issues
∎ Take initiative by way of compiling issues and arranging meetings periodically with corporate office respective departments and branches to minimize operational bottlenecks
∎ Compliance:
∎ Monitor and assist branches in complying various circulars and regulations
∎ Review and implement the SOPs (Standard Operating Procedures) and ensure compliance
∎ Jointly work with ICCD/ Audit division to help branches in reducing observations
∎ Guidance/ Mentoring:
∎ Guiding branches on ensuring customer service/ service delivery with SOPs
∎ Suggest and implement the action plan to improve branches profitability
∎ Time to time visit to the branches and customers as and when required
∎ Arranging necessary training for the divisions employees to increase efficiency/ productivity
∎ Reporting:
∎ Daily, weekly, monthly, quarterly Retail Business position tracking with target, analysis and reporting
∎ Comparative gap analysis based on command area branches business potentiality
∎ Present performance and insight to the top management/ SMT periodically

Additional Requirements:
∎ Age 40 to 59 years
∎ Sound knowledge and proven track record in managing retail banking operations.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 28 Dec 2023

Company Information:
∎ 21 Dec 2023
∎ Bank Asia Limited
∎ Address : Bank Asia Tower, 32 & 34, Kazi Nazrul Islam Avenue, Karwan Bazar, Dhaka
∎ Business : Bank

Category: Bank/Non-Bank Fin. Institution

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Source: bdjobs.com

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