GSA / Front Office
Job Description
Title: GSA / Front Office
Company Name: Empyrean Hotel
Vacancy: n/a
Age: Na
Job Location: Anywhere in Bangladesh
Salary: --
Experience:
Published: 2026-04-01
Application Deadline: 2026-04-09
Education: Educational Background (Bangladesh Context)
Minimum Qualification
HSC (Higher Secondary Certificate) – for entry-level roles
Many organizations accept freshers with HSC
Preferred Qualification
Bachelor’s degree (any discipline)
Business Administration (BBA)
English / Communication
Hospitality Management
Requirements:
Skills Required:
Additional Requirements:
Responsibilities & Context: Department: Food & Beverage / Restaurant
Reports To: Restaurant Supervisor / F&B Manager
Location: Tejgaon, Dhaka
Core Responsibilities
Manage front desk operations and act as the first point of contact
Greet and welcome visitors/clients professionally
Answer phone calls and direct them to relevant departments
Handle emails, messages, and inquiries
Maintain visitor records and appointment schedules
Administrative Duties
Maintain files, registers, and basic documentation
Support office administration tasks (data entry, reports, etc.)
Manage incoming/outgoing mail and courier
Customer Service / Guest Handling
Assist clients with information and services
Handle complaints politely and solve basic issues
Ensure reception area is clean and presentable
Coordination Duties
Communicate with internal departments
Support meetings and visitor arrangements
In hotels: manage bookings, check-in/check-out, guest services
Additional Skills (Very Important in Bangladesh)
Good English and Bangla communication skills
Basic computer knowledge (MS Word, Excel, Email)
Professional appearance and behavior
Customer service skills and polite attitude
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category:
