Executive/Sr. Executive (Customer Service)

Job Description

Title: Executive/Sr. Executive (Customer Service)

Company Name: Bashundhara Group

Vacancy: 1

Age: 22 to 30 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 2 to 3 years

Published: 30 Jun 2024

Education:
∎ Bachelor of Business Administration (BBA) in Marketing
∎ Graduate in any discipline from any reputed University are encouraged to apply.

Requirements:

Additional Requirements:
∎ Age 22 to 30 years
∎ At least 2 years work experience in this field.
∎ Candidate must have to be smart, energetic & dynamic.
∎ Dynamic & Self-motivated with high personal integrity and loyalty.
∎ Capable to work under pressure and minimum supervision.
∎ Excellent communication skills in English.
∎ Sound knowledge in MS Office.
∎ At least 2 years work experience in this field.
∎ Candidate must have to be smart, energetic & dynamic.
∎ Dynamic & Self-motivated with high personal integrity and loyalty.
∎ Capable to work under pressure and minimum supervision.
∎ Excellent communication skills in English.
∎ Sound knowledge in MS Office.

Responsibilities & Context:
∎ Answer Customer Questions
∎ Resolving Customer Issues
∎ Provide General Customer Support
∎ Update Customer Records
∎ SR follow up from time to time.
∎ Digital aware of Facebook & E-commerce
∎ If you're looking for a role where you can continue to make an impression, take the next step at Bashundhara Group where your contributions will always be valued. We are currently looking for an ambitious individual to join this team in the role of Executive/Sr. Executive (Customer Service) for Sector- C, Bashundhara Group.
∎ Answer Customer Questions
∎ Resolving Customer Issues
∎ Provide General Customer Support
∎ Update Customer Records
∎ SR follow up from time to time.
∎ Digital aware of Facebook & E-commerce

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other benefits as per company policy

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Bashundhara Group
∎ Human Resources, Bashundhara Group, Bashundhara Industrial Headquarters-2, Plot-56/A, Block-C, Umme Kulsum Road, Bashundhara R/A, Dhaka-1229
∎ Real Estate, Manufacturing, Trading, Services, Media etc.

Address::
∎ Human Resources, Bashundhara Group, Bashundhara Industrial Headquarters-2, Plot-56/A, Block-C, Umme Kulsum Road, Bashundhara R/A, Dhaka-1229
∎ Real Estate, Manufacturing, Trading, Services, Media etc.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 5 Jul 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 10.31%
University of Dhaka 3.28%
North South University 2.95%
Daffodil International University 2.28%
Jagannath University 2.14%
East West University 1.41%
Stamford University Bangladesh 1.34%
Jahangirnagar University 1.34%
American International University-Bangladesh 1.34%
Govt. Titumir College 1.27%

Interested By Age Range

Age Range Percentage (%)
20-30 67.92%
31-35 22.77%
36-40 4.02%
40+ 1.61%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 18.77%
20K-30K 53.08%
30K-40K 19.50%
40K-50K 5.90%
50K+ 2.75%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 16.68%
0.1 - 1 years 10.05%
1.1 - 3 years 25.79%
3.1 - 5 years 21.23%
5+ years 26.26%