Executive/ Senior Executive MIS, Operations

• 2 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Cosmetics/Toiletries/Personal Care, Livestock, Healthcare/Lifestyle product, E-commerce

• Bachelor of Business Administration (BBA)
• Bachelor of Social Science (BSS)

• Bachelor's degree in Business Administration, Statistics, Economics, Computer Science, Information Systems, Data Analytics, or a relevant discipline.

• A postgraduate degree or professional training in MIS, Business Analytics, Data Analysis, or a related field will be an advantage.

• 2 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Cosmetics/Toiletries/Personal Care, Livestock, Healthcare/Lifestyle product, E-commerce

• Age At least 25 years

• Advanced Spreadsheet Skills: Strong working knowledge of Microsoft Excel, including formulas, lookups, pivot tables, data validation, charts, and data cleaning.

• Data Analysis and Interpretation: Ability to analyze trends, compare performance against targets, identify outliers, and translate data into actionable insights.

• Dashboard and Visualization Skills: Ability to create clear and useful dashboards and visual reports; experience with Power BI or similar tools is an advantage.

• MIS and Reporting Discipline: Ability to maintain reporting calendars, standard templates, reliable source records, and consistent KPI definitions.

• Accuracy and Attention to Detail: Strong checking, reconciliation, and documentation skills.

• Communication and Presentation: Ability to explain findings clearly in written reports and management presentations.·       Problem-Solving: Ability to investigate discrepancies, identify likely causes, and coordinate corrections.

• Planning and Time Management: Ability to manage multiple reporting deadlines and respond to authorized ad hoc requests.

• Collaboration: Ability to work with branch teams and cross-functional departments to secure timely, accurate data.

• Confidentiality and Integrity: Responsible handling of confidential business and personal information.

• Digital Systems: Experience with ERP, POS, CRM, inventory, or other business information systems is an advantage.

• Continuous Improvement: Willingness to improve reporting methods, automate repetitive tasks, and learn new analytical tools.

The MIS, Operations position is responsible for collecting, validating, consolidating, analyzing, and reporting operational and business data from Bio-Xin Cosmeceuticals' branches. The role will convert raw data into accurate, timely, and actionable management information to support branch performance monitoring, sales and target tracking, operational compliance, resource utilization, and evidence-based decision-making.

The position will maintain reliable reporting systems and dashboards, monitor key performance indicators (KPIs), identify performance gaps and unusual trends, follow up on data discrepancies, and coordinate with Operations, Sales, Accounts, HR, Admin, and branch teams to ensure consistent data quality and reporting discipline across the organization.

A. Operational Data Collection and Consolidation

·   Collect operational, branch performance, sales, target achievement, customer feedback, inventory, expense, and other relevant data from authorized sources.

·   Consolidate branch-wise and period-wise data into standardized reporting formats, trackers, dashboards, and databases.

·   Coordinate with Branch Managers, Team Leaders, and relevant departments to ensure timely submission of complete operational information.

·   Maintain an updated repository of operational data and clearly document reporting periods, definitions, sources, and revisions.

·   Follow up on missing, delayed, or incomplete submissions and communicate reporting deadlines to relevant stakeholders.

B. Data Validation and Quality Assurance

·   Verify submitted data for completeness, consistency, accuracy, and alignment with approved reporting definitions.

·   Identify duplicate entries, missing information, inconsistencies, unusual variations, and other data-quality issues.

·   Coordinate with the originating branch or department to investigate and correct discrepancies before reports are finalized.

·   Apply appropriate validation checks, reconciliation procedures, and version controls to reduce reporting errors.

·   Maintain an audit trail of material corrections and ensure reports are based on the latest verified information.

C. Operational Data Analysis and Performance Monitoring

·   Analyze branch-wise, area-wise, and period-wise operational performance to identify trends, gaps, exceptions, and improvement opportunities.

·   Monitor assigned KPIs, operational targets, actual achievements, productivity indicators, and service performance measures.

·   Compare actual performance against targets, previous periods, and other approved benchmarks, where relevant data is available.

·   Identify branches or indicators requiring management attention and provide concise, evidence-based observations.

·   Support root-cause analysis by organizing relevant data and coordinating clarifications with the responsible departments.

·   Prepare trend analysis and exception reports to support timely operational intervention and follow-up.

D. Sales and Target Monitoring Support

·   Compile and monitor branch-wise sales targets, actual sales, achievement percentages, growth trends, and related operational indicators.

·   Prepare daily, weekly, monthly, and other periodic sales performance summaries as required by management.

·   Highlight target shortfalls, significant deviations, unusual movements, and branches requiring follow-up.

·   Coordinate with Sales and Operations to validate target and achievement data and resolve reporting differences.

·   Support the preparation and verification of sales incentive-related reports using approved rules and authorized data.

·   Maintain clear definitions and calculation methods for sales and performance indicators to ensure consistent reporting.

E. Dashboard Development and Management Reporting

·   Develop and maintain operational dashboards, scorecards, summary reports, and visualizations using approved digital tools.

·   Prepare accurate and timely daily, weekly, monthly, and ad hoc reports for Operations and management.

·   Present key metrics through clear tables, charts, trend summaries, and exception indicators.

·   Provide concise analytical commentary explaining key movements, performance gaps, emerging risks, and areas requiring action.

·   Customize reports to meet approved management requirements while maintaining consistency in core metrics and definitions.

·   Support management review meetings by preparing relevant data packs and tracking agreed reporting requirements.

F. KPI Tracking and Action Follow-up

·   Maintain a central tracker of agreed operational KPIs, targets, actual results, reporting frequency, and responsible owners.

·   Monitor whether required reports and performance updates are submitted within agreed timelines.

·   Record action points arising from performance reviews and coordinate follow-up updates with responsible stakeholders.

·   Track the status of corrective actions related to data quality, operational performance, and reporting exceptions.

·   Escalate overdue submissions, unresolved data discrepancies, and significant performance exceptions to the reporting manager.

G. Operational Compliance and Audit Reporting

·   Compile data and records required for branch operational reviews, audits, compliance monitoring, and management assessments.

·   Maintain structured records of branch visit findings, audit observations, corrective actions, and closure status when such information is provided.

·   Prepare compliance trackers and exception summaries using approved checklists and reporting standards.

·   Coordinate with Operations and relevant departments to obtain supporting information and update the status of corrective actions.

·   Ensure reports are traceable to source records and supporting documentation is maintained in an organized manner.

H. Cross-Functional Coordination

·   Coordinate with Operations, Sales, Accounts, HR, Admin, Inventory, and branch teams to obtain and validate required data.

·   Clarify reporting definitions, submission formats, timelines, and data ownership with relevant stakeholders.

·   Respond to authorized requests for operational data and management reports within agreed timelines.

·   Communicate data discrepancies and reporting issues professionally and follow them through to resolution.

·   Support standardization of data collection and reporting practices across branches and departments.

I. Reporting Tools, Process Standardization and Automation

·   Maintain standardized templates, formulas, dashboards, trackers, and reporting procedures.

·   Use appropriate spreadsheet functions, pivot tables, charts, and other analytical features to improve efficiency and accuracy.

·   Identify repetitive manual reporting tasks and recommend practical improvements or automation opportunities.

·   Support the development of consistent data dictionaries, KPI definitions, reporting calendars, and standard operating procedures.

·   Coordinate with relevant system administrators or IT personnel on reporting access, system-generated data, and technical issues, as required.

·   Test and verify report outputs after changes to templates, formulas, or data sources.

J. Data Confidentiality, Access Control and Record Management

·   Handle business, employee, customer, sales, and financial information with appropriate confidentiality.

·   Use only authorized systems, reports, and data sources and follow company access-control requirements.

·   Maintain organized electronic records, report versions, source files, and supporting documentation.

·   Share reports only with authorized recipients and avoid unauthorized alteration or disclosure of data.

·   Report suspected data errors, unauthorized access, or confidentiality concerns to the appropriate authority.

K. Continuous Improvement and Management Support

·   Identify opportunities to improve data quality, reporting turnaround time, analytical depth, and management visibility.

·   Recommend practical changes to reporting formats, dashboard design, KPI definitions, and data collection processes.

·   Provide analytical support for operational planning, resource allocation, branch comparisons, and management reviews.

·   Undertake ad hoc analysis and prepare special reports as assigned by the reporting manager or authorized management.

·   Perform other relevant MIS and operational reporting duties consistent with the position.

• Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2

·       Be part of a leading company in the aesthetic and cosmeceutical industry.

·       Opportunity to contribute to the company's growth strategy and make a significant impact.

·       Collaborative and dynamic work environment.

·       Continuous professional development and career advancement opportunities.