Executive, Customer Relation

Job Description

Title: Executive, Customer Relation

Company Name: Anwar Group of Industries.

Vacancy: Not specific

Job Location: Dhaka (Motijheel)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA)

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Relationship Management (CRM)
∎ The applicants should have experience in the following business area(s): BPO/ Data Entry Firm
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Maintain database of Different Seminars.
∎ Make Inbound and Outbound call to External Stakeholders.
∎ Analyze Monthly segment wise sales report.
∎ Communicate with Dealers to find out the feedback and inform supervisor.
∎ Cross Check the effectiveness of Seminar over phone from participants.
∎ Make phone call to Retailer & customer to inform about different Trade Offers.
∎ Prepare follow-up report monthly/weekly basis and collect monthly conversion report sent from the field.
∎ Maintain Required Documentations.
∎ Any other task as and when required.

Additional Requirements:
∎ Age at least 22 years

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Earn Leave Encashment
∎ Other benefits as per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Oct 2021

Company Information:
∎ 11 Oct 2021
∎ Anwar Group of Industries.
∎ Address : Baitul Hossain Building (14th Floor), 27, Dilkusha C/A, Dhaka-1000
∎ Web : www.anwargroup.com

Category: Customer Support/Call Centre