Job Description
Title: Deputy Manager/Manager
Company Name: aamra group
Vacancy: 2
Age: 27 to 40 years
Location: Dhaka (Banani)
Salary: Negotiable
Experience:
∎ 5 to 10 years
∎ The applicants should have experience in the following business area(s):Telecommunication, IT Enabled Service, ISP
Published: 5 Nov 2024
Education:
∎ Bachelor of Science (BSc), Master of Science (MSc)
Requirements:
Additional Requirements:
∎ Age 27 to 40 years
Responsibilities & Context:
∎ Asterisk and Linux System Management: Maintain, troubleshoot, and enhance Asterisk-based telephony systems with in-depth knowledge of Linux operating systems to ensure reliability, security, and performance of the VoIP infrastructure.
∎ Service Development and Optimization: Lead the development and optimization of VoIP services, aligning with business goals and evolving client needs.
∎ Identify and implement improvements to enhance service quality and scalability.
∎ Presales Engagement and Solution Design: Collaborate with the sales team in pre-sales activities, engaging with clients to understand technical requirements, design solutions, develop proposals, and demonstrate product capabilities.
∎ Post-Sales Support and Customer Service: Provide end-to-end post-sales support for clients, assisting with implementation, configuration, troubleshooting, and ongoing technical support to ensure high customer satisfaction.
∎ Programming and Automation: Utilize programming skills in PHP, Laravel, and MySQL to create custom applications, automate workflows, and support seamless operations within the VoIP infrastructure.
∎ Network Management: Design, configure, and manage network infrastructure, including routing, switching, and firewall configuration, to support IP Telephony services with a focus on security, performance, and reliability.
∎ Virtualization Management: Oversee virtualized environments used for IP telephony services, ensuring resource optimization, efficient backup solutions, and maintenance of virtual machines to support scalable VoIP operations.
∎ Physical and Virtual Server Maintenance: Conduct regular maintenance and updates on both physical and virtual servers. Ensure the resilience, performance, and security of IPTSP core servers located in data centers or IPT racks.
∎ Billing and CDR Management for IPTSP Services: Manage IPTSP-specific billing processes, including analysis of call detail records (CDRs), configuration of billing systems, and validation for accuracy to support consistent and accurate revenue tracking.
∎ Team Leadership and Task Planning: Organize, prioritize, and assign tasks to team members. Provide guidance and oversight to ensure that project goals are met efficiently and that team activities align with overall service quality objectives.
∎ System Upgrades and Security Compliance: Perform regular system and security updates, conduct security assessments, and implement necessary measures to protect the VoIP infrastructure and maintain compliance with industry regulations.
∎ Coordination with Regulatory Bodies and Partners: Liaise with regulatory bodies such as BTRC and work closely with partners and other relevant stakeholders to ensure regulatory compliance and align operational practices with industry standards.
∎ Asterisk and Linux System Management: Maintain, troubleshoot, and enhance Asterisk-based telephony systems with in-depth knowledge of Linux operating systems to ensure reliability, security, and performance of the VoIP infrastructure.
∎ Service Development and Optimization: Lead the development and optimization of VoIP services, aligning with business goals and evolving client needs.
∎ Identify and implement improvements to enhance service quality and scalability.
∎ Presales Engagement and Solution Design: Collaborate with the sales team in pre-sales activities, engaging with clients to understand technical requirements, design solutions, develop proposals, and demonstrate product capabilities.
∎ Post-Sales Support and Customer Service: Provide end-to-end post-sales support for clients, assisting with implementation, configuration, troubleshooting, and ongoing technical support to ensure high customer satisfaction.
∎ Programming and Automation: Utilize programming skills in PHP, Laravel, and MySQL to create custom applications, automate workflows, and support seamless operations within the VoIP infrastructure.
∎ Network Management: Design, configure, and manage network infrastructure, including routing, switching, and firewall configuration, to support IP Telephony services with a focus on security, performance, and reliability.
∎ Virtualization Management: Oversee virtualized environments used for IP telephony services, ensuring resource optimization, efficient backup solutions, and maintenance of virtual machines to support scalable VoIP operations.
∎ Physical and Virtual Server Maintenance: Conduct regular maintenance and updates on both physical and virtual servers. Ensure the resilience, performance, and security of IPTSP core servers located in data centers or IPT racks.
∎ Billing and CDR Management for IPTSP Services: Manage IPTSP-specific billing processes, including analysis of call detail records (CDRs), configuration of billing systems, and validation for accuracy to support consistent and accurate revenue tracking.
∎ Team Leadership and Task Planning: Organize, prioritize, and assign tasks to team members. Provide guidance and oversight to ensure that project goals are met efficiently and that team activities align with overall service quality objectives.
∎ System Upgrades and Security Compliance: Perform regular system and security updates, conduct security assessments, and implement necessary measures to protect the VoIP infrastructure and maintain compliance with industry regulations.
∎ Coordination with Regulatory Bodies and Partners: Liaise with regulatory bodies such as BTRC and work closely with partners and other relevant stakeholders to ensure regulatory compliance and align operational practices with industry standards.
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Banani)
Company Information:
∎ aamra group
∎ Safura Tower (9th floor), 20 Kemal Ataturk Avenue, Banani C/A, Dhaka-1213, Bangladesh
∎ From a handful of employees in a small space 35 years ago, to 800+ workforce, 100+ products & solutions and more than 3,000 corporate customers today, aamra companies has evolved into a trusted name in the sectors of Textiles & Apparels, Information Communication Technology (ICT), Lifestyle and Food & Beverage. The company humbly recognizes the contributions, blessings and support of stakeholders, partners, customers and most importantly the people, who worked efficiently to establish this trusted brand today.
Throughout the years aamra has been helping corporate houses by managing their information systems effectively. aamra`s corporate functions strive to provide all the customers with customized and integrated technology-based solutions that enable them to maximize their business potentials. Hence aamra holds the patents, distribution and marketing rights of a number of world renowned high technology driven products. aamra companies is dynamic, futuristic and leading business group, represented by 16 independent Strategic Business Units (SBU) in Textile & Apparel, Information Communication Technology (ICT), Lifestyle and Food & Beverage. The company understands its clients` businesses and integrate it with today`s technology to maximize their satisfaction and protect their investment through quality services.
Address::
∎ Safura Tower (9th floor), 20 Kemal Ataturk Avenue, Banani C/A, Dhaka-1213, Bangladesh
∎ From a handful of employees in a small space 35 years ago, to 800+ workforce, 100+ products & solutions and more than 3,000 corporate customers today, aamra companies has evolved into a trusted name in the sectors of Textiles & Apparels, Information Communication Technology (ICT), Lifestyle and Food & Beverage. The company humbly recognizes the contributions, blessings and support of stakeholders, partners, customers and most importantly the people, who worked efficiently to establish this trusted brand today.Throughout the years aamra has been helping corporate houses by managing their information systems effectively. aamra`s corporate functions strive to provide all the customers with customized and integrated technology-based solutions that enable them to maximize their business potentials. Hence aamra holds the patents, distribution and marketing rights of a number of world renowned high technology driven products. aamra companies is dynamic, futuristic and leading business group, represented by 16 independent Strategic Business Units (SBU) in Textile & Apparel, Information Communication Technology (ICT), Lifestyle and Food & Beverage. The company understands its clients` businesses and integrate it with today`s technology to maximize their satisfaction and protect their investment through quality services.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Nov 2024
Category: Engineer/Architect
