Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: GSiTech Solutions & Consultancy

Vacancy: 5

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2026-01-06

Application Deadline: 2026-01-13

Education:

• HSC

Requirements:

Skills Required: Call Center,Computer Literacy,Customer Service,Fluent In English,Microsoft Office

Additional Requirements:

• Strong English communication skills (spoken + written)
• Basic computer literacy & familiarity with online tools
• Positive attitude, adaptability & customer-first mindset
• Freshers are welcome to apply!

Responsibilities & Context:

We’re Hiring: Customer Support Executives (BPO Operations)

Location: Shymoli, Dhaka

GSiTech Solutions & Consultancy is expanding! We operate in two key areas:

• BPO Operations (Customer Support & Contact Center Services)
• Cybersecurity & AI Vertical

We are hiring Customer Support Executives to join our BPO Operations team, handling international client communication and delivering world-class customer experience.

What You’ll Do:

• Manage customer communication via Calls, Chat & Email
• Provide accurate service information and guidance
• Maintain a friendly, professional, solution-oriented tone
• Coordinate with internal teams to resolve issues efficiently
• Log customer issues, feedback, and improvements

Shift Schedule:

• Day Shift: 09:00 AM – 5:00 PM
• Work Days: 6 days/week

Job Other Benifits:

Salary: Negotiable (based on communication skills & experience) Growth Opportunities: Career path within BPO Operations or transition to the Cybersecurity & AI Vertical Hands-on training with CRM tools & international communication Performance review after 6 months for increments & advancement

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Data Entry/Operator/BPO