Customer Services Engineer (JID 1910-01)

Job Description

Title: Customer Services Engineer (JID 1910-01)

Company Name: Bay Developments Ltd

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Civil Engineering, Diploma in Engineering in Civil Engineering

Experience Requirements:
∎ 4 to 5 year(s)

Job Responsibilities:
∎ Accumulate Post handover issues from Bay's Customer Care department and Facilities Management department
∎ Verify, analyze and scrutinizing the issues according to their intensity.
∎ Independent capability to identify & troubleshoot customer issues through application of engineering knowledge.
∎ Co-ordinate with Engineering HOD regarding those post handover issues
∎ Physical project visit & report preparation if necessary
∎ Coordinate with design & implementation team
∎ Detail estimation with specification and Implementation Schedule preparation for post handover issues
∎ Prepare quotation for customer
∎ Resource planning and allocation for customer services issues.
∎ Monitor & Implement the work as per execution schedule with optimum quality and budget.
∎ Ensure smooth cooperation between customer and other team members through effective communication
∎ Checking & certification of bills
∎ Perform any other tasks assigned by the management

Additional Requirements:
∎ Age 25 to 35 years
∎ Good communication and interpersonal skill (both written and verbal, in English)
∎ Should be Hardworking, Self motivated
∎ Computer literacy is mandatory
∎ Ability to work under extreme pressure
∎ Female candidates are also encouraged to apply

Salary: Negotiable

Application Deadline: November 13, 2019

Company Information:
∎ Bay Developments Ltd
∎ Address : Bays Edgewater, NE (N), 12, North Avenue, Gulshan-2, Dhaka-1212
∎ Web : www.baydevelopments.com
∎ Business : Real Estate

Category: Engineer/Architect