Customer Relations Executive
Job Description
Title: Customer Relations Executive
Company Name: TBN BD Ltd.
Vacancy: 10
Job Location: Dhaka
Employment Status: Full-time, Part-time
Educational Requirements:
∎ HSC, Bachelor degree in any discipline
∎ Skills Required: Call Center, Customer Care, Customer Support through Phone, telesales
Job Responsibilities:
∎ Manage large amounts of inbound and outbound calls in a timely manner
∎ Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
∎ Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
∎ Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
∎ Maintains call center database by entering information.
∎ Keeps equipment operational by following established procedures; reporting malfunctions.
∎ Accomplishes sales and organization mission by completing related results as needed.
Additional Requirements:
∎ Age at least 22 years
∎ Both males and females are allowed to apply
∎ Females are encouraged to apply.
∎ Track record of over-achieving quota
∎ Strong phone and verbal communication skills along with active listening
∎ Familiarity with CRM systems and practices
∎ Shift wise duty. Minimum 3 night shift per week.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 May 2023
Company Information:
∎ 18 May 2023
∎ TBN BD Ltd.
∎ Address : House 43/2 6th Fl Ring Road Shyamoli Mohammadpur Dhaka 1207.
∎ Business : TBN24 is a Bangla language live television channel in North America provides content that is informative, educational, socially responsible, entertaining and comparable with world-class television broadcasters. TBN24 is the first Bangla 24x7 live television channel to produce original content here in the USA. This channel is currently available in US, Canada, Europe, Australia, and Middle-East.
TBN24 Television is the for non-resident Bangladeshi living across the globe as well as people whose mother tongue is Bangla.
Television has become a window on the world and many of us do seem to decide what the world is like because of what is on the television screen. TBN24 television is a window to Bangladesh for Bangladeshis living in North America. TBN24 focuses on positive Bangladesh by reporting on inclusive progress of Bangladesh governments` economic, social and environmental aspects to meet the challenges of the future and to help build a better Bangladesh for all.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 31st May 2023
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