Customer Care Representative cum Receptionist - Female

Job Description

Title: Customer Care Representative cum Receptionist - Female

Company Name: Sekandar Builders Ltd.

Vacancy: 01

Job Location: Dhaka (Basundhara RA)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree in any discipline.

Job Responsibilities:
∎ Greet clients and visitors with a positive, helpful attitude.
∎ Assisting clients in finding their way around the office.
∎ Announcing clients as necessary.
∎ Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
∎ Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
∎ Preparing meeting and training rooms.
∎ Answering phones in a professional manner, and routing calls as necessary.
∎ Assisting colleagues with administrative tasks.
∎ Performing ad-hoc administrative duties.
∎ Answering, forwarding, and screening phone calls.
∎ Sorting and distributing mail.
∎ Hiring, managing, and developing the junior administrative team.
∎ Provide excellent customer service.
∎ Scheduling appointments.
∎ Provide feedback on the efficiency of the customer service process.

Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ Person with disability are encouraged to apply
∎ Prior experience as a receptionist or in a related field.
∎ Consistent, professional dress and manner.
∎ Excellent written and verbal communication skills.
∎ Competency in Microsoft applications including Word, Excel, and Outlook.
∎ Good time management skills.
∎ Experience with administrative and clerical procedures.
∎ Able to contribute positively as part of a team, helping out with various tasks as required.

Salary:
∎ Negotiable
∎ Negotiable based on experience. Salary will be reviewed every 6 months. Two Eid-bonuses will be provided. Other benefits will be discussed during the interview process.

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 13 Jun 2023

Company Information:
∎ 14 May 2023
∎ Sekandar Builders Ltd.

Category: Secretary/Receptionist

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Source: bdjobs.com