CRM & Sales Coordinator Lead (Assistant Manager/ Sr. Executive)

Job Description

Title: CRM & Sales Coordinator Lead (Assistant Manager/ Sr. Executive)

Company Name: EXPO Express Services Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Master of Business Administration (MBA) in Marketing, Masters degree in any discipline

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): Import
∎ The applicants should have experience in the following business area(s): Freight forwarding, Clearing & Forwarding (C&F) Companies

Job Responsibilities:
∎ Functional Responsibilities:
∎ Service:
∎ Resolving service problems, disruptions and customer complaints
∎ Reduce dissatisfactions of customers with prompt resolution of any service problems that may occur
∎ Establish strong relationship with Shipping Lines/Airlines to secure better rates & services
∎ Establish Strong relationship with destination agents to get new business.
∎ Reporting & Analysis:
∎ Provide volume report to HOD
∎ Strategy setting to regain & retain lost & existing business;
∎ Work Load Analysis report to HOD
∎ Prepare quarterly volume report for HOD
∎ Manage and maintain fortnightly Activity Reports
∎ Any other report assign by HOD
∎ SWOT analysis to keep pace with the changing business environment
∎ RFQ:
∎ Handling rate quotations.

Additional Requirements:
∎ Communication: Strong communication skills of English
∎ Collaborative: Very good ability to collaborate both internally and within the customer's
∎ business
∎ Analytical: Assertive communicator with strong organizational and planning skills
∎ Flexibility: High degree of flexibility and adaptability when objectives, approaches and areas of focus may quickly change depending on the current situation
∎ Negotiation: Very good ability to set clear expectations during customer negotiations in order to achieve a win-win situation for both parties

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Provident fund, Insurance, Gratuity
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 10 Jun 2021

Company Information:
∎ 17 May 2021
∎ EXPO Express Services Limited

Category: Commercial/Supply Chain