Call Center Representative

Job Description

Title: Call Center Representative

Company Name: Otithee Limited

Vacancy: 03

Job Location: Dhaka (Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 3 year(s)

Job Responsibilities:
∎ Manage online customer queries
∎ Need to handle incoming calls.
∎ Need to provide excellent customer service and give precise information to the customer.
∎ Identify customer needs, clarify information and provide solutions
∎ Collect customer feedback.
∎ Prepare reports as per requirement.
∎ Collect customer queries & information and foreword to the respective departments.

Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ Basic computer knowledge.
∎ Good oral communication skills in both (English and Bangla)
∎ Good listening skills and analytical skills.
∎ Customer focus and adaptability to different personality types.
∎ Willingness to work in any shift/ roster.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Sep 2021

Company Information:
∎ 5 Sep 2021
∎ Otithee Limited
∎ Address : House # 1180 (3rd Floor), Avenue # 11, Mirpur DOHS, Dhaka- 1216
∎ Web : otithee.com

Category: Customer Support/Call Centre

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